- Report: #1025376
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Complaint Review: 49ers Shop
49ers ShopInternet United States of America
49ers Shop Never Issued a Refund after Requesting a Cancellation Through Email Internet
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Immediately, I called my bank to cancel the charge and contacted the company via email immediately for cancellation. A few days following, I see they recharged my account and replied to my email. They said that there was a 10 % credit card fee, and tried to make me keep the order. I told them I wanted to cancel, and they said that the refund would take 15 to 30 days to process.
I followed up with "Bess" via email numerous times through email address: firstname.lastname@example.org, asking to expedite the refund and she kept on saying that it was being processed. They never refunded my card, and I had to file a claim with my bank to get my money bank.
I saw another Ripoff Report made about NetSportsporter, which had the same email address add contact person as Bess. BUYERS BEWARE!
This report was posted on Ripoff Report on 03/07/2013 09:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/49ers-Shop/internet/49ers-Shop-Never-Issued-a-Refund-after-Requesting-a-Cancellation-Through-Email-Internet-1025376. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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