- Report: #1060165
Report - Rebuttal - Arbitrate
Complaint Review: 4Team Corporation
4Team Corporation5645 Coral Ridge Dr #211 Coral Springs, Florida USA
4Team Corporation 14 Day Refund Guarantee is a Scam, will not refund unless they have remote access to my computer! Coral Springs Florida
*Author of original report: Satisfaction Guarantee?
*Author of original report: Cannot Allow Remote Access to My Computer
*UPDATE Employee: Try before buy policy is not a scam policy its shareware industry standard.
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Their "Sync2" software for Outlook, created multiple duplicates in the inbox, messed up my calendar, Contacts (Nearly 2000) completely messed up. Spent a whole day correcting the damage and 4team wants me to reinstall it on both machines so they can troubleshoot it before I can have a refund. Also didn't know that by installing the program that it will allow remote access to my computer for their techs, which I can't allow because of my job. I have had my Outlook PST file since 1995 and this is the first time it ever got messed up. They refuse to refund me!
Reading the reviews on download.com, it looks like all the good reviews are written by people associated with 4team (Wording looks similar). The negative reviews say the same things I have experienced. Also when I told the sales person over the phone at 4team that I can't allow them remote access because of my job, I was called a "want to be spy". [continued below]....
Their website is misleading because you will see a Microsoft Certified Seal and a Seal stating a 14 day Money Back Satisfaction Guarantee. They want to keep my $60 real bad and don't care if I am unsatisfied.
Don't let the good reviews fool you, like it did me. Even though I made the payment through Paypal, Paypal only covers tangible items and not software. $60 down the drain! BEWARE!
This report was posted on Ripoff Report on 06/18/2013 04:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/4Team-Corporation/Coral-Springs-Florida-33076/4Team-Corporation-14-Day-Refund-Guarantee-is-a-Scam-will-not-refund-unless-they-have-re-1060165. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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