- Report: #572911
Report - Rebuttal - Arbitrate
Complaint Review: 5 STAR LIFE INSURANCE COMPANY
5 STAR LIFE INSURANCE COMPANY909 NORTH WASHINGTON STREET Internet United States of America
5 STAR LIFE INSURANCE COMPANY Don't allow your loved ones to die if they have a policy issued by 5STAR LIFE INS. CO, Internet
*Consumer Comment: Term Life Insurance !
*UPDATE Employee: Hmmmm
*General Comment: Let me clear the air
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5Star Life Insurance Company..What a pathetic scam they have going on in their office. They Prey on the elderly by issuing no medical exam required policies solicited by some random person who knocks on the door and half A** explains it to them, collects the first month premium and tell them they did a good thing for their loved ones.
Well lo and behold if they die a few months later, they request all of the medical records from the family and then looks for the smallest non life threatening ailment,and how many times they've seen a DR. in the last 10 years and then denies the claim because they use a manual they call the "BIBLE" (their words not mine) called the SWISS RE Manual, which clearly points out that they cannot pay your claim. But cannot show you, the consumer, this so -called "BIBLE" because they greedily expect you to take their word for it!
You can never reach the person signing the letter, only customer service, they have no fax number nor an actual number to contact any dept unless you want to purchase, then you can get someone who only transfers you back to customer service once you explain why you're calling. Please tell your elderly familymembers to only purchase insurance from a reputable well known company to avoid a major scam from companies like 5 STAR LIFE INS CO.
This report was posted on Ripoff Report on 02/21/2010 10:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/5-STAR-LIFE-INSURANCE-COMPANY/internet/5-STAR-LIFE-INSURANCE-COMPANY-Dont-allow-your-loved-ones-to-die-if-they-have-a-policy-is-572911. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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