- Report: #785594
Report - Rebuttal - Arbitrate
Complaint Review: 5 Star Cellular
5 Star Cellular8910 Turkey Lake Road Orlando, Florida United States of America
5 Star Cellular Buyer Beware of 3rd Party Retailer for Sprint Orlando, Florida
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thirdly, there was not a No Return Policy sign posted in store. My service contract with Sprint for my husband and I would not be usable for a smartphone. I found that out on Saturday and Sunday nights after trying hard to be able to have the phone put on my contract. When I asked clerk if my only resort was legal, she said: "my whole family are lawyers and it would cost you $300 to proceed with court action." From what she did with the receipt by putting it promptly into an enclosed folder, I couldn't even have returned it one minute after her printing it. This is the same thing that happened to your other reviewer..hiding the receipt. At no time did I understand that the clerk with her black shirt with Sprint Logo, Sprint Sign outside storefront, and the review with me and use of Sprint Corporate Agreement Form left me with a receipt that I never saw because machine did not have a screen for me to see what was happening and turned out that it was a 3rd party store. My husband (83 years old) and myself (69 years old) and the clerk were the only 3 people in the store and never once did she tell us that there was an absolute no return policy and that the information on the Sprint Corporate Form did not apply to us.
This report was posted on Ripoff Report on 10/06/2011 01:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/5-Star-Cellular/Orlando-Florida-32819/5-Star-Cellular-Buyer-Beware-of-3rd-Party-Retailer-for-Sprint-Orlando-Florida-785594. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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