• Report: #1133457

Complaint Review: 5 Star

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  • Submitted: Tue, March 25, 2014
  • Updated: Tue, March 25, 2014

  • Reported By: Richard — El Monte California

5 Star Great Call I cancelled my 5 start last month and they billed me again on March 18th and will not issue me a credit. I guess they need the money badly! Carlsdad California

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I cancelled my 5 start last month and they billed me again on March 18th and will not issue me a credit. I guess they need the money badly!  I purchased a 5 Star device in 2013 and agreed to a mon thly charge to my bank debit card for $17.95.

However, sice my cell phone provides that service, I sent an email in February 2014, which they acknowledged, yet they still billed me in March.  I then poned them when I saw the amount charge on the 17th.  they cancelled the service on the 20th of March and refused to refund my fees!

 

Richard B

(((REDACTED)))


This report was posted on Ripoff Report on 03/25/2014 10:06 AM and is a permanent record located here: http://www.ripoffreport.com/r/5-Star/Carlsdad-California/5-Star-Great-Call-I-cancelled-my-5-start-last-month-and-they-billed-me-again-on-March-18t-1133457. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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