- Report: #1088587
Report - Rebuttal - Arbitrate
Complaint Review: 50 states movers
50 states movers18227 NE 4th Court miami, Florida USA
50 states movers DO NOT USE THIS COMPANY A COMPLETE RIPOFF!!! miami Florida
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I HIRED this company on 9/20/13 and was scheuled a moving date of 9/27/13 i was asked to give a day window. so the move was scheduled from 9/26 or 9/27. i had a quick move to florida and by me being a single female in a new city i didnt want the extra hassle of moving. so i hired a compmay. they didnt require a deposit so it was perfect for me due to the expense coming out of pocket. they quoted me the lowest price.the price i was quoted was 1101. based on a certain amount of cubic feet.
on 9/25(not the dates that we agreed upon) i received a call from the driver telling me that he would be there at 3pm. i informed him that it wasnt the date agreed upon and i wasnt in the state. after much hassle they came on 9/26 at 8am. the people who picked up my equipment were EXCELLENT... however i didnt know they wouldnt be the ones to deliver.
i was told the truck would get ther on sat 9/28/13 however the truck didnt call me until sunday 9/28/13. the driver told me that they would be there between the hours of 4-6. they called me at 615 to inform me they were broke down. im sorry they didnt call me the TEXT me they were broke down. now mind u this is after telling me u were on I-95 and u need directions to my home. i wondered how could i possibly give great directions when i am new to this state. i have to GPS everything...
needless to say they arrived at my house after 830pm. it was pitch black DARK. the driver told me he didnt have the equipment to assemble ANYTHING. after lowering my dresser. the screws to my bed were missing. the driver then told me that i could go to HOME DEPOT and buy some screws.. after he just collected the remaining balance of $827!! i was also told that i could put a ad on craigs list and someone will come assemble the furniture for me. this was told to me by one of the movers. he stated they werent a contracting company so that wasnt there job.
they didnt put my bed together nothing is assembled and everything is still in boxes. when the initial pickup guy took bed apart he told me that he put the screws in the top drawer when it arrived the driver told me that screws were missing and it was nothing they can do.. and on TOP OF THAT he asked for a TIP!!!!
on 9/30/13 i called the 18009339098 and talked to the indidual who set up my move. and he told me that was out of his range of expertise. and someone would call me at lunch. wellat 330pm NO ONE had called me!! i called back talked to a manager..ADAM AND MIKE were VERY RUDE rushed me off the phone had me on hold for 45mins twice and told me that the guy who disassembled my furniture will come back and do it. i still had the guys number who disassembled and he stated he wasnt coming because thats not his job.
I CALLED BACK TODAY 10/1/13 AND SPOKE TO MIKE.. i guess they have caller id because soon as i said hello he was like he spoke to me on yesterday and that the guy is coming out.
SO NOW IM OUT OF 1900$$ I HAVE A BED NOT PUT TOGETHER AND EVERY PIECE OF FURNITURE AND DECOR IS SITTIN ON THE FLOOR WHEN IT WAS SUPPOSED TO BE PUT LIKE IT WAS LEFT. this has been by far the WORSE MOVING COMPANY I HAVE EVERY ENCOUNTERED!! DO NOT USE THEM
This report was posted on Ripoff Report on 10/01/2013 09:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/50-states-movers/miami-Florida-33162/50-states-movers-DO-NOT-USE-THIS-COMPANY-A-COMPLETE-RIPOFF-miami-Florida-1088587. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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