- Report: #605260
Complaint Review: 5/3 Bank - Fifth Third Bank
| 5/3 Bank - Fifth Third Bank 2927 South Rutherford Boulevard
Murfreesboro, Tennessee United States of America |
|
5/3 Bank - Fifth Third Bank These people unjustly deducted $231 in overdraft fees. Stay away from Fifth Third Bank unless you want to get robbed blind! Murfreesboro, Tennessee
*Consumer Comment: I have to give RonnyG some major props...
*Author of original report: Thanks everyone.
*Consumer Comment: ***ALMOST 6 MILLION VIEWS***ALMOST 6,000,000 VIEWS***ALMOST 6 MILLION VIEWS***ALMOST 6 MILLION VIEWS***ALMOST 6 MILLION VIEWS***
*Consumer Comment: Don't depend on Obama, or this bank..
*General Comment: cant depend....
*Author of original report: I understand
*General Comment: to the author
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My husband and I printed out the statements and were told verbatim by a customer service rep that what we see on our screen does not reflect what they see on their screen?!? What?!? Should they not line up?!? This is my money we are talking about! Furthermore, my husband asked if he could cash the deposit before depositing into the account. It did not require verification - it was a refund from the state of North Carolina! But because of bank policy, they refused to do that. The check itself was actually for $773 but my husband took $200 out of it.
Irregardless, I have done bookkeeping for years and it does not take a bookkeeper or an accountant to see that a great injustice has been done to us. Their solution? If we opened up a savings account, they would credit back half the fees to our account! I had to agree because my son is a burn victim and I needed $50 to pay for his medicine.
I have never, I mean never, seen such banking practices. Posting transactions at midnight before deposits! Not reflecting the correct balances online. My advice to anyone who has an account watch out or take your money out and go somewhere else because if they did this to us, loyal customers of years, they will do it to you.
This report was posted on Ripoff Report on 05/20/2010 10:37 AM and is a permanent record located here: http://www.ripoffreport.com/r/53-Bank-Fifth-Third-Bank/Murfreesboro-Tennessee-/53-Bank-Fifth-Third-Bank-These-people-unjustly-deducted-231-in-overdraft-fees-Stay-a-605260. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
I have to give RonnyG some major props...
AUTHOR: Truth Detector - (U.S.A.)
SUBMITTED: Saturday, May 22, 2010
Seriously...this isn't snark. What he posted is some really good advice:
Keep extra close watch on your spending, keep a register..DO NOT depend on the online statement, it is part of the SHAM...and opt out of overdraft coverage on the debit card. This way if the account is overdrawn due to human error, or an unknown or unauthorized merchant hold occurs which would not show up on your register..as well as a check that did not clear, the transaction will be declined at any point of sale, or an ATM withdrawal...maybe cause a bit of inconvenience or embarrassment..but you won't have to beg the bank for your sons medicine ever again.
Just be careful of any autopays or checks (I would consider burning the check book if i were you), since those fall under ACH rules, and can always be subject to fees unless the transaction is proved fraudulant.
If the bank refuses to allow you to opt out of the overdraft coverage on the debit card..they will have to soon by law..you will be getting a notice soon if you have not already.
I think we can all agree that banks have forever been trying to maximize profit via their policies of processing and posting transactions. Ronny, I never begrudged you that point. I think my bigger issue with you was your predilection toward blaming the bank for trying to make as much money as possible - when, in fact, that is an implicit goal of a bank.
However, in this post you have accomplished two things:
1. You have empathized with the OP, which is admirable. But you have also...
2. Provided EXCELLENT input to avoid the <sigh> "rip-off" in the future - including a clear and concise explanation of the consumer options and caveats beginning 8/15.
We have had, and will likely continue to have, disagreements on this issue, but I'm happy to give credit where credit is due.
Very well done.
#2 Author of original report
Thanks everyone.
AUTHOR: Tiffany - (United States of America)
SUBMITTED: Saturday, May 22, 2010
I have signed on with a community bank that has only four branches, not a corporate bank. They offer FREE overdraft protection, something Fifth Third never offered me, their overdraft fees are $25, not $33, and they post deposits FIRST before debits and checks at midnight. Also, they start with the lowest amounted transaction and work their way up to your highest amounted transaction when they do the deductions from your account.....if Fifth Third would have done this we would have incurred only one service charge, if any.
I live in a small town and this is a small town bank. They only have four branches. They are not big business and out to line the pockets of their higher ups so that they can support their Porsche and Jaguar payments.
My advice to those who have been ripped off like me is to either go to a small town bank (no corporates like Fifth Third, Bank of America, Suntrust, etc.) or a credit union. Credit unions are governed by a different body than banks and are usually more apt to give loans from my understanding. My brother, who is a veteran of the U.S. Marines, has been with one for years and has never had any problems getting a loan for anything even with bad credit.
I would go to a credit union but I do not have one locally. I would have to drive 30 minutes to get to the closest credit union here. The small town bank was my next best option as they are all people I know that work in there since everyone knows everyone here.
#3 Consumer Comment
***ALMOST 6 MILLION VIEWS***ALMOST 6,000,000 VIEWS***ALMOST 6 MILLION VIEWS***ALMOST 6 MILLION VIEWS***ALMOST 6 MILLION VIEWS***
AUTHOR: Karl - (USA)
SUBMITTED: Saturday, May 22, 2010
#4 Consumer Comment
Don't depend on Obama, or this bank..
AUTHOR: Ronny g - (USA)
SUBMITTED: Friday, May 21, 2010
What you were a victim of..is a calculated plan by the bank, to pillage you like this in the event of a mistake that caused you to overdraft...simple...
1) you depended on the online statement, which the bank does not tell you is unreliable when you open the account..they just promote the ease and safety of online banking..
2) they automatically enrolled you into overdraft protection with the DEBIT CARD..hence allowing them to charge you 33 dollars in the event of an overdraft for your 2 dollar purchase..when in all common sense, you would have preferred to have the transaction declined instead..correct? This would have saved you the fee..and gave you opportunity to figure out how the account is overdrafting.
3) They are re-ordering the times of your transaction by manipulating the transactions, and processing highest to lowest..which correct...can and does cause overdraft fees to be applied to transactions that actually had the funds available at the time of said transactions..a swindle at the very least..and many of the large banks are currently defendants in a class action lawsuit for conducting such robbery on their customers.
Now..ask the bank..which transaction did they think was for your mortgage? The $200 ATM withdrawal (yeah..we all pay our mortgage with cash..right?)..or maybe the $15.00 debit???, or could it have been the $4.95?..how would they know? They wouldn't..so they simply approved them all.
Easy way to prevent this. The reason this never happened to you before is two fold. Number one..you are probably having a tougher financial time and keeping a lower balance then ever before...and 2, the banks have been very sneaky the last few years.
Keep extra close watch on your spending, keep a register..DO NOT depend on the online statement, it is part of the SHAM...and opt out of overdraft coverage on the debit card. This way if the account is overdrawn due to human error, or an unknown or unauthorized merchant hold occurs which would not show up on your register..as well as a check that did not clear, the transaction will be declined at any point of sale, or an ATM withdrawal...maybe cause a bit of inconvenience or embarrassment..but you won't have to beg the bank for your sons medicine ever again.
Just be careful of any autopays or checks (I would consider burning the check book if i were you), since those fall under ACH rules, and can always be subject to fees unless the transaction is proved fraudulant.
If the bank refuses to allow you to opt out of the overdraft coverage on the debit card..they will have to soon by law..you will be getting a notice soon if you have not already.
Best of luck.
you can't depend on Obama. he just a silly kid who thinks he is the smarest guy in the room, wants everyone else to KNOW he is smartest guy in the room
that is what he cares about, he don't give a hickory nut about your plight
#6 Author of original report
I understand
AUTHOR: Tiffany - (United States of America)
SUBMITTED: Friday, May 21, 2010
if your a bookkeeper and they were able to rob you--that is sad--most people that get robbed are those that live check to check and have 5$ left in there account before they get paid--here is what has happened to me many times--MANY F*ING TIMES--i have 5$ in my account on the 1st---on the 2nd--i spend 3$--on the 3rd i get paid direct deposit of all things--on the 5th i check online and see the deposit posted(350$)--on the 5th i use my atm/debit to spend 3$ here and 4$ there--on the the 6th i spend 5$ here and 10$ there---i look online on the 7th and find 4 overdraft fees totaling say 130$--why??--when looking online the information changed from the day before--when i looked online on the 5th it showed my deposit posted--now all of a sudden i look online on the 7th--i see the deposit posted on the 7th rendering the 4 transactions i made with my atm card on the 5th and 6th overdraft!!!!--the banks love to play with your dates--wehn you go to a branch and say what the f*--there screen does show something completely completely different than what you may have just saw online--in other words--the bank has 2 different records for your account--then you have your records--so all total--there is 3 different books for your account!!!!!!!!!!!!!!!!!!!!--you are not the only one this has happened to and this is not the only bank--this happened to me at suntrust and every f*ing week for months and months i was charged 4 overdraft fees-sometimes more---------here is tips to avoid this
#1--REDUCE YOUR TRANSACTIONS!!!!!!--i notice you said you had a debit here and there and there and here(totaling 4)---try not to use your debit cad for small purchases and use it to withdraw cash--use cash for purchases not debit-this will also drastically cut the number of transactions---THIS IS THE MOST IMPORTANT TIP!!!!!!!!!!!!!!!!!!!!
#2--live by the banks schedule---there was a time my monthly statements i got were 3 pages long from all the debit purchases---if you always use your debit--there will always be things pending!!!!--when things are always pending this is how they get you-even when you make a deposit to cover it---basically--i wait and have no account activity for many days-sometimes a week before i do anything else-why?--when i actually look online--my numbers now actually match my book--again with nothing pending
#3--minus more than you spend--to be on the extra safe side--i minus more than i spend---i go food shopping and use my debit card--the bill is 22$ i put down in my book i spent 25$----this seems drastic but this has helped and gives me a false cushion--every couple weeks or so--my bank will show i have more than my books--then i reflect the online balnce--if you have nothing pending and no checks out--this is no problem
in any case good luck to you--if you were a bookeeper that means you may have got paid a descent wage and don't live check o check unless you are a huge spender--you probably just made a mistake that the bank capitalised on----me--i have a low paying job and every week i would have 5$ sometimes less in my account at the end of the week until i got paid--this was due to normal expenses and spending a few dollars here and there------in any case--don't feel bad--your not the only one they f*ked----the way the world functions--as long as you got mother f*ers that want to buy that new 200ft yacht every year--they will continue to collect billions in overdrfat so a few can have millions in bonuses---you know-greedy people---and they only way to get rid of them is to kill one after the other after the other after the other--eventually they will realize greed doesn't pay---then there may be a few stragglers and it would be best to kill them 2!!!!!!!!!--but we don't do this in this world andi am not dictator so this story continues and every day the rich rob from the poor

