- Report: #1021623
Report - Rebuttal - Arbitrate
Complaint Review: 550ACCESS
550ACCESS6776 Southwest Freeway - Suite 600 Houston, Texas United States of America
550ACCESS Shukla, Dinesh You were out of the usage hours. Your account is working fine currently. Houston, Texas
*Author of original report: 550access Trouble Continues
Subject: [#LVJ-515776]: I Cannot Got On!
Date: Thu, 14 Feb 2013 13:08:55 -0600
You were out of the usage hours. Your account is working fine currently. You can always convert your account to the high speed plan where you get 300 hours, 2 email accounts, outlook express usage and faster speed.
550 Access Support Team.
Here's a copy of my usage hours at the time:
Next Billing Date
Usage In Month(s) Selected
86 Hrs.26 Min.
Time Left in Month(s) Selected
63 Hrs.33 Min.
As you can see this is bulls**t being blown up my a**, only trying get me to buy more time and speed. I ONLY want the 150 hrs a Month I paid for! You will only get Email from a no-reply address.
Pay for a service provider, but this is NO SERVICE and wouldn't recommend headache for anyone!
This report was posted on Ripoff Report on 02/28/2013 01:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/550ACCESS/Houston-Texas-77074/550ACCESS-Shukla-Dinesh-You-were-out-of-the-usage-hours-Your-account-is-working-fine-cur-1021623. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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