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Report: #1258259

Complaint Review: 5xTrim - Cheyenne Wyoming

  • Submitted:
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  • Reported By: Debra — Smiths Station Alabama USA
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  • 5xTrim 109 E 17th ST #4694 Cheyenne, Wyoming USA

5xTrim Desert Botanica Was told it cost $9.95 for the shipping if I wanted to cancel I could and not be charged the $109.95. I called tried to speak with someone they hung up on me. They had already taken money out of my account before the 10 days were up. I contacted my bank a representative called them with me on the line they wouldn't let me talk kept interrupting and told me no refund and hung up again. Cheyenne Wyoming

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I was contacted by 5Xtrim to try this weight loss program. The lady on the phone told me it would cost $9.95 for the shipping. I asked how much would it be after the trial period which she said would be 10 days the cost $109.95. I told her I didn't want to pay the $109.95. She told me wait until you receive the package and then call and cancel and you won't be charged the $109.95. I tried to contact the company a few times with no answer. Then I got a hold of someone and they had already taken the $109.95 out of my account before the 10 days were up. I tried to talk to the man on the phone he got mad and hung up. So I called my bank a representative called the company with me on the line a lady answer barely let the representative speak so I started to talk to her she kept interrupting and said no refunds and hung up. My bank is fileing a claim against them to see what can be done. 

This report was posted on Ripoff Report on 09/30/2015 03:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/5xtrim/cheyenne-wyoming-82001/5xtrim-desert-botanica-was-told-it-cost-995-for-the-shipping-if-i-wanted-to-cancel-i-co-1258259. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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