• Report: #1123747

Complaint Review: 800 Flowers

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  • Submitted: Sat, February 15, 2014
  • Updated: Sat, February 15, 2014

  • Reported By: CDR — Lithia Springs Georgia
800 Flowers
, Select State/Province USA

800 Flowers 1-800-Flowers, 800Flowers.com, 1-800-Flowers.com, Flowers.com, 800Flowers, 800 Flowers. 800 Flowers.com, 1800Flowers.com Failed to deliver ordered product, unable to contact Lawrenceville GA

*UPDATE Employee: We're here to help!

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     I ordered roses from 1-800-Flowers.com on 01/27/2014 for delivery on 02/14/2014 am delivery time.  In addition to paying an extra fee for scheduling the delivery on Valentines day, there was also a $19.99 charge for the delivery.  As of 02/15/2014, no roses, no email or phone contact from the vendor, and no one available to speak with at the customer service number.  After calling the customer service number, a recorded message states that no is currently available, then hangs up. This is the 2nd time I've been burned ordering flowers, it WILL NOT happen again.


This report was posted on Ripoff Report on 02/15/2014 08:06 AM and is a permanent record located here: http://www.ripoffreport.com/r/800-Flowers/Select-StateProvince/800-Flowers-1-800-Flowers-800Flowerscom-1-800-Flowerscom-Flowerscom-800Flowers-80-1123747. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

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AUTHOR: Tina Flowers - ()

Please accept our sincerest apologies for the issue you have posted.   Please email me at: wecare@1800flowers.com with: your name, the recipient’s name and the delivery date of your order.  Please also include an email address and a contact phone number where you can be reached. Thank you. I look forward to hearing from you and resolving this for you promptly.  - Tina Flowers

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