- Report: #547305
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Complaint Review: 800loan mart
800loan martEncino CA Encino, California United States of America
800loan mart 800 Loan Mart is ripping me off Encino, California
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It's partly my fault for paying late. But in this economy, being cut hours at work, plus having to take a pay cut per hour, I was kinda stretched.
I went on line to their website & paid them their money + an extra month payment & days later was billed on their website another $400 which I also paid. Now Monday after christmas they have my money but still won't release my car. They said that they are sending my money back electronically & I will have to send them a money gram.???? What in the hell is going on. Every day my car sits in the impound yard is going to cost me money. If they released the car tomorrow I don't have the $400 or $500 to get it out. I really learned my lesson.
I am checking my bank account every hour but no credit return of the $1300 that they have of my money. It is just a game with them. They don't answer the phone, their message says to leave a message, I did twice, & was finally called back by a rude girl 6 days later. She talked to me like I was the lowest scum of the earth. I apologize, I did talk to someone Monday but only after calling for over 1 hour. I am serious, one hour calling & calling.
I fee that at this point they can have the 9 year old car but I don't want my credit ruined. I am so sorry I got a loan from them & I am sorry that I paid late. But, at this point they have all the payments + a $400 repo fee & still won't release my car.
I plan to take them to small claims for the extra fees & I advise anyone not to use 800 loan mart, these people are like mafia.
The worst part is being talked to like I am a naughty stepchild, or like I am a fool. Then they acused me of trying to get ugly with them on the phone. Thank God I never used any curse words with them. I thought the way she talked to me made me want to vomit. These people have made me physically ill.
This report was posted on Ripoff Report on 12/30/2009 03:18 AM and is a permanent record located here: http://www.ripoffreport.com/r/800loan-mart/Encino-California-/800loan-mart-800-Loan-Mart-is-ripping-me-off-Encino-California-547305. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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