• Report: #356141

Complaint Review: 86th Street Photo & Video

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  • Submitted: Sun, July 27, 2008
  • Updated: Sun, July 27, 2008

  • Reported By: Bob — Summerland Key Florida U.S.A.
86th Street Photo & Video
86th St Brooklyn, New York U.S.A.

86th Street Photo & Video Bait and switch Brooklyn New York

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86th St Photo & Video is unethical doing "bait and switch" selling and having an attitude that they can get away with it! They tried it with me in July 2008.

I ordered a Panasonic DMC-TZ5 camera from 86photovideo, as they were the lowest price advertised online at shopcartusa.

Three days after the online order, I got an e mail indicating that they needed me to contact their Verification Dept and talk to ext. 213, Jason. I called and they verified my address. Jason asked how I got information of the camera and I told him from dpreview.com which is very comprehensive without advertising. He then told me they had a special on an extended life battery, which I would need since the camera's battery only holds 100 pictures. I asked if the camera was directly from Panasonic with no changes in the accessories, battery or camera. He said "Yes". I indicated that Panasonic says it will hold 300 pictures and that I would wait till I tested the camera myself. He then asked if I wanted the camera in Japanese!!! I said "No!". He then, unbelievably, indicated that the English version would be $77 more!!! When I cancelled the order, he quickly agreed and hung up the phone on me.

A total rip off. They wasted 3 days in getting my new camera.

Bob
Summerland Key, Florida
U.S.A.

This report was posted on Ripoff Report on 07/27/2008 10:51 AM and is a permanent record located here: http://www.ripoffreport.com/r/86th-Street-Photo-Video/Brooklyn-New-York/86th-Street-Photo-Video-Bait-and-switch-Brooklyn-New-York-356141. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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