- Report: #1086527
Report - Rebuttal - Arbitrate
Complaint Review: A-1 Parts Shop
A-1 Parts Shop5900 W Davis St Dallas, Texas USA
A-1 Parts Shop I bought an AC Compressor and it didnt work so when i called they told me to take it back and they would give me a different one. So i have 2 months going each Saturday waiting for a new compressor. I called last week and they said they could order me one but when i explained who i was they said they didnt have it and couldnt order one. I asked for my money back and they said all they could do is give me a store credit. What good is that if they cant get me a AC Compressor. So i paid for something i dont have amd they wont give me my money back!! Dallas Texas
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I bought an AC Compressor 2 months ago and til this day i dont have it. I bought it and when i tried putting it in my car the compressor did not work. I took it back to the store and they said they could order me a new one. So 2 months later i still dont have my compressor. I go every week and all they say is they dont have any and i drive for more than 45 minutes and they tell me is "come back next Saturday".
Last week i called and they thought i was a new customer and told me they could order me one but when i explained who i was they said they didnt have one period and that they couldnt order me one after they said they could. I then asked for my money back and he said they wouldn't refund that all they could do is give me a store credit. So i paid for something i do not have. Thats a total rip-off!
This report was posted on Ripoff Report on 09/22/2013 06:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/A-1-Parts-Shop/Dallas-Texas-75043/A-1-Parts-Shop-I-bought-an-AC-Compressor-and-it-didnt-work-so-when-i-called-they-told-me-1086527. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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