• Report: #641549

Complaint Review: A-1 Parts Stop

  • Submitted: Fri, September 17, 2010
  • Updated: Tue, February 15, 2011

  • Reported By: Susan — Forney Texas United States of America
A-1 Parts Stop
2300 Macarthur Blvd Grand Prairie, Texas United States of America

A-1 Parts Stop Dallas County Auto Salvage Buyer Beware, Thieves! Grand Prairie, Texas

*REBUTTAL Owner of company: i think i was scammed also ny a-1 parts

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These are HUGE SCAM ARTISTS! Chris should win an Oscar for his performance! DO NOT believe a word he tells you.

The story is the same, have part, not here yet, be here soon, low mileage engine, blah, blah, blah! We ordered an '06, got an '05, promised delivery date, didn't meet it, engine was damaged, cracked injectors, missing brackets, block had to be re-drilled and tapped. Chris told mechanic to do whatever it took to make block right and he would reimburse him for labor. Like that will ever happen!!! Now "Donna" from the "A - 1 Parts Warranty Division" is calling wanting to know where the core is!!! We told her Chris promised reimbursement for extra labor before core was returned. Now she says refund after. Chris of course is nowhere to be found. Our mechanic has called him repeatedly, as have we, no return calls. We are also out extra parts to make engine work to the tune of about $2500, not to mention the many, many hours it took our mechanic to make the thing work!!!
We found "A-1 Parts Stop" on carparts.com, so I would also warn against using this site to find anything since they must be aware of this place and their bad rep!

All this said, BUYER BEWARE!!! I only wish we had looked for reviews on this place first...but we were desperate to is get running again as this is OUR LIVELIHOOD and the only source of income we have. The positive reviews have to be posted by them because there is NO WAY anyone would have anything good to say about these people... They are THIEVES!!



This report was posted on Ripoff Report on 09/17/2010 11:26 AM and is a permanent record located here: http://www.ripoffreport.com/r/A-1-Parts-Stop/Grand-Prairie-Texas-75050/A-1-Parts-Stop-Dallas-County-Auto-Salvage-Buyer-Beware-Thieves-Grand-Prairie-Texas-641549. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

i think i was scammed also ny a-1 parts

AUTHOR: angry - (United States of America)

i think i have been scammed also i ordered a motor on the 7h of feb i had it shipped only 100 miles i have not received it yet so i call today and i have got run around constantly when the guys answer phone and u ask for jennifer they say who then u ask for jessica and they say who again but yet they are in charge of shipping i have been told oh i will have her call u back never call then u call oh she out to lunch have her call u back never calls then i call around five oh she out looking fora part  be back in forty min then i call back furious this time supposely im talkng to peter who says he the boss we argue because im like im tired of getting runaround u dont even know ur employs there .he threatens to hang up on me then he proceeds to say i will have her call u with the shipping conf. then says his name is chris i said u just said u were peter!! then he said oh  we i have alot of salisters call I Bilieve i have been scammed and dont know what to do?
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