• Report: #167670

Complaint Review: A-1 Roofing & Gutters

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  • Submitted: Mon, December 12, 2005
  • Updated: Mon, April 09, 2012

  • Reported By:Pueblo Colorado
A-1 Roofing & Gutters
2908 Thornberry Pueblo, Colorado U.S.A.

A-1 Roofing & Gutters Ripoff, Never even hired this company. I'm getting ripped anyway. Pueblo Colorado

*General Comment: What happened with the case?

*Author of original report: Patrick - I have a question.

*Consumer Suggestion: Absolutely within your rights!

*Author of original report: Now they are really starting to piss me off.

*Consumer Comment: YOU ARE NOT CRAZY!

*Author of original report: That is for the patch only.

*Consumer Comment: Sounds like an open and shut case

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On Sunday October 23, 2005, I noticed that the roofing company replacing the church's roof behind my house crumbled a large section of my driveway.

October 18, 2005 (Tuesday)
The roofing company started blocking the two alleys, my other small driveway, and my large driveway due to them working on the church roof. I was a bit irritated, my garbage day is Wednesday, and the garbage truck couldn't get through. I am doing major renovations to my house, so garbage days are very important to me.

October 19, 2005 (Wednesday)
The early morning work starts, complete blockage of my small driveway, and I notice that they are really adopting my large driveway as well. They parked a large forklift with a boom on my driveway. On my driveway as well, were a few pallets of roofing shingles, ladders, miscellaneous equipment, supplies, and a truck. No garbage pick-up that day.

Okay, so they are working on this church with not much room for maneuvering around, I have more property and space available than the church, so okay, how long can this roof replacement last anyway. I chose to stay neighborly and keep quiet.

October 23, 2005 (Sunday)
I keep quiet until Sunday morning when I see that because of them parking this huge forklift it has crumbled, I do mean crumbled not cracked, a 676 SF part of my driveway. I am pissed now.

I called A-1 Roofing (one can only leave a message with an answering service) and demand someone call me back and come out immediately to look at this crumbled driveway of mine. I get two calls one from a female, then one from a man. The man says that he will get someone out there now to look at this mess.

October 28, 2005 (Friday)
I hear nothing more from A-1 Roofing. So on the following Friday, I leave another message.

Still nothing from A-1 Roofing, so I call and leave another message, I don't remember what day this is, but I will guess at it being late the next week.

Between the calls and messages left with A-1 Roofing, I spoke with the roofing sub-contractors. Within these conversations I find out a lot of information. There are three owners getting ready to go their separate ways. The sub-contractor, named Juan has been paid meagerly for his work so far. One of the owners name is Kevin. Kevin came out and looked at my driveway on the Sunday that I first called.

Most interesting fact is that Juan is not licensed or insured. He also clearly stated that A-1 Roofing knows this. This is evident because Juan was talking about the different contract prices that can be charged for licensed & insured vs. unlicensed & uninsured.

November 15, 2005 (Tuesday):
I call and leave another message for Kevin to call me regarding my driveway. No reply or call back from Kevin. A woman calls me. This call consisted of pure arguing. In general, Kevin's location for the past few weeks and why he couldn't call, he was in the Gulf. I stated that while I was speaking with Juan, Kevin called Juan on his cell phone, Juan told Kevin to call me. Argued about the fact that Kevin couldn't call me his phone was out of range but could call the subcontractor. We argued about the Sub-Contractor's insurance, their insurance, responsibility of them reimbursing me for my driveway, etc.

I think this woman is Kevin's wife, the caller id pops up as Kevin McMenamin so I am assuming his wife and home phone #.

November 16, 2005 (Wednesday):
I start calling contractors to give estimates for fixing the damaged part of my driveway. One comes out that day and gives an estimate for $2,088.00.

November 18, 2005 (Friday):
Another company gives me an estimate for $2,088.33. While I was getting into my truck to leave, a man shows up and tells me that Kevin called him to look at doing some repairs. He follows me to the back of the house and along the way asks, If this work was outside? Yes, I reply back. We get to the driveway and he states that he doesn't do that kind of work. I thanked him for his time and we went our separate ways.

November 28, 2005 (Monday):
I faxed over to A-1 Roofing & Gutters, Inc. a copy of both estimates that I received and stated that their guy didn't do that kind of work. I also requested that payment be made within two weeks due to the fact that the estimates were only good for 30 days.

No response.

December 2, 2005 (Friday):
I came home to find that a patch had been done on my driveway. Shocked, almost speechless, I called A-1 Roofing (messaging service) and demanded that someone call me back. While the service was getting basic information, she almost started arguing with me with regards to getting a bill, and this not being important to get an immediate message to them. We hang up.

Kevin calls me back almost immediately. This goes nowhere quickly. I wanted to know who authorized this repair. What company did it? Why?

He stated for a moment that he didn't realize that it was done. He stated that he got bids and was handling this. I told him, I was handling this, this is my house. I never told you to do this. He replied, what's done is done. He also mentioned somewhere that he was not going to pay for my entire driveway to be done. I think in reply to me saying that this work/patch in unacceptable.

There were a few more conversations between us and Kevin after this. His attitude was almost chuckling. We asked for their physical mailing address so they could be served. He stopped chuckling in manner. Stating to Dave that this is what she wanted and what's done is done.

12/04/05:
I called the answer service and requested to speak to Mr. Jim Golob, the registered agent for this company. My intentions to speak with him are to inform him that there is a complaint against his company and that this unresolved complaint is being brought to a small claims court. We have never spoken with him and I thought this would be a courtesy call. He may not even be aware of what is going on.

Kevin called later that afternoon and much of the same conversation as previous occur again. You got what you wanted. I am not replacing your entire driveway. I mean look at it. I reply I never asked you to repair the driveway, etc.

12/05/05:
Dave makes a call to the answering service and specifically asked for Jim Golob to return our call @12:30pm

A lady calls back @ 2:20pm to speak with Dave. Dave informs her that he would like to speak with the owner. She said that she would give him the message.

______________________________________________________

The patch that was performed without authorization, approval, knowledge, or consent is quite bad. The entire crumbled section is not patched, the driveway was not cut out then patched, and it was just applied over the crumbled driveway. Another item is that it should not have been done because of a hard freeze that was going to occur Friday night and through the weekend. I am now told that this substandard patch will simply just crumble up.

I am incensed on a few items, their overall attitude and non contact since inception. I have never personally met with Kevin. I never contracted them to do anything. After tearing up my driveway, then attitude, then finding out a little bit of information on which type of contractors they use to subcontract jobs, I certainly did not want them fixing my driveway.

As a by note, when I got my two estimates, I requested two estimates from each company, one for the patch for the damage caused by A-1 Roofing, and one for the complete re-do of the driveway. I didn't want simply a patch, because the patch would look horrible and I wanted to rework the driveway so that we would no longer share an entrance with the alley behind the church.

Everyone seems to think that my driveway is their driveway or a parking lot for the church. Pretty much the same as what A-1 Roofing did and assumed. So I never wanted the crumbled driveway repaired by a patch. I wanted reimbursement for the damage explicitly done by A-1 Roofing, so that I could help cover the cost to redo the entire driveway in one shot in a nice uniformed manner. This was going to be done in the spring when the ground wasn't going to be frozen.

Today, I filed a small claims suit and have a date for March 3,2005

Opinions please, am I nuts, crazy, vindictive, or something similiar? I know I am long winded...

Kymberlei
Pueblo, Colorado
U.S.A.

This report was posted on Ripoff Report on 12/12/2005 01:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/A-1-Roofing-Gutters/Pueblo-Colorado-81001/A-1-Roofing-Gutters-Ripoff-Never-even-hired-this-company-Im-getting-ripped-anyway-Pu-167670. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 General Comment

What happened with the case?

AUTHOR: America''s Next Top - (United States of America)

I would like to know what happened with this situation.  Please let me know.  Thanks so much!
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#2 Author of original report

Patrick - I have a question.

AUTHOR: Kymberlei - (U.S.A.)

Thank you for your comments. Some of the suggestions you told me to do or not do in court will be taken into consideration, but unfortunately, some of my comments in the papers filed are already a done deal. Believe me, I had already thought about the "neighborly" item.

My question is, why do they have the right to fix the damage? I too am in construction, we have the first right to cure. But, I never contracted with them to do anything.

Someone hits my car. They don't have the right to fix my car for me. It's my car. They are going to get "uncle joe" to do it. And that's kinda what they did.

I don't and couldn't get the company name who did the "repair", as a result, there is obviously no right to cure, because I don't even know who it is. And, what about warranty on the shotty work? This crap repair IS coming apart. We are still experiencing frozen ground. I hope that groundhog is wrong about an extended winter. I want pictures of this patch when there is no snow and an unfrozen driveway. C-Day is approaching.

I am finding out their other court dates, and it's the same judge, three weeks in a row. I am last of the ones that I know about. I can't wait to see that situation come to fruition. Judge's facial expression, "you again"? Small town. I just hope there is no friendship between them.
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#3 Consumer Suggestion

Absolutely within your rights!

AUTHOR: Patrick - (U.S.A.)

I have worked in construction most of my life, have run jobs, been involved in high-end real estate subrogation and litigation from both ends.

You are absolutely right. Although their lawyer might claim "implied consent", The onus is upon them, not you; to take care of your driveway.
You could probably have had their equipment towed/impounded had you the desire.
I am not sure about Colorado, but here in Oregon you do have some rights to direct the repairs and/or select the contractor. If you do go to court don't mention being neighborly. That will serve you ill. You were unaware/not comfortable engaging the workers. Period. Your neighborly (admirable) notions breathe life into "implied consent"

At any rate you are entitled to the cost of repairs made to your (reasonable)satisfaction; meeting accepted building standards. It matters not what you do with the settlement. Take a nice warm vacation if you wish. It sounds to me that you recieved quite a bit less than that

Again I don't know about Colorado, But Oregon has a contractor's board and requires license and bond as well as insurance. Certainly the is some public agency in Colorado that can give the bond or insurance agent. You might do a lot better there than the courthouse.
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#4 Author of original report

Now they are really starting to piss me off.

AUTHOR: Kymberlei - (U.S.A.)

The weasels that they are, are ducking being served.

I spoke with the Sheriff Deputy who attempted to serve them. He specifcally stated on his notarized report that they are "avoiding contact". He gave me some great tricks to get them served. I have two weeks to do this.

I also found out that they have three lawsuits against them right now.

I found a process service company that will "stalk" them until served.

Contacted regional building department (who I do alot of business with)and got a copy of their insurance certificate. Called agent and verified active & current status. Informed regional of my situation and other homeowners. They are going to have a hard time pulling permits.

Pulled a copy of all of their permits pulled for upcoming projects. (Plan of visiting these homeowners personally.)

Contacted the equipment rental company who owned the forklift that did the damage.

Contacted all my friends to call them to get roofing bids.

I will not be ignored and brushed off like a bug. They picked on the wrong person.
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#5 Consumer Comment

YOU ARE NOT CRAZY!

AUTHOR: Brenda - (U.S.A.)

I feel for you. Check out my horror story about Hartington Tree.

Thank God the judge "retired" before he could be investigated and maybe now we will have a fair chance in court.

When the business owners "contribute" to the County Prosecuter's campaign, and the judge is incompetent at the least and crooked at the worst, people like us have no chance for justice.

Our court date has been postponed about 4 times already.
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#6 Author of original report

That is for the patch only.

AUTHOR: Kymberlei - (U.S.A.)

The $2,088.00 is ONLY for the patch, the entire driveway estimate is for 8,000.00, not including sidewalk and additional "drive-in" spot from street.
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#7 Consumer Comment

Sounds like an open and shut case

AUTHOR: Sean - (U.S.A.)

Sounds like everything should go in your favor.

However, I don't think you'll end up receiving a full replacement cost of $2,088.00 simply because you have the intention of re-doing your driveway anyway. I think you will be given the amount for a patch job instead.
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