The company didnt honour the serivce agreement and didnt take care of my complaint.
on 06/12/09I called AAA, changed its name into AA as the trainer told me,to get two hours of driving skills training. I told the trainer,Dave, that I am not gonna be restricted to their training scenario and I want to learn how to drive inside the city downtown and he agreed and said" we will do what ever you want" but what happened was
1- The trainer(Dave)started the training on 06/13/09 at by handling the payment which took at least 29 min and he calclated that from the time of the two hours
2- I told him several times I want to drive in an area that has many traffic lights like down town, he was not listening and was talking a lot about many things ! Then he said Clyton is closer than down town, I accepted that but he never let me drive in clyton and forced me to drive in a very calm area which contradicts out agreement.
3- After he spent 29 min in handling the payment he drove the car- while I was sitting behind the steering wheel- to a calm street and spent 31 mins in copying information from my driving permit including few mins in adujusting the seat for me so the first hour which costed me $44 was spent in nothing benfecial for me !
4- He used offensive words and talked about things that have nothing to do with the training like 9/11 attacks and remarked to my situation as an alient to the us and said" people used cars and planes to attack" as if he was accusing me with a terrorsit actions.
5- I reminded him many times that I need to learn the things I hired him to do like parking but he was talking about other things like he stopped the car to show me an article in a newspaper about the car which we were riding !
6- I saw him writing the rceipt by a pencil which subject to changing by using ereaser. I confronted him doing that but he said he would give me the carponic copy and keep the penciled one with him !
7- I called the company to file a complaint but the one who answered the phone was not co-oparative. I asked for the manager but she said he wasnt there and refused to give me his name. She said she will ask him to call me but they never done that
8- That was scam ! I paid $ 88 and get Zero service
saint louis,MO 63139, Missouri