• Report: #1080485

Complaint Review: A Absolute Air Duct and Carpet Cleaning Service

  • Submitted: Fri, August 30, 2013
  • Updated: Thu, October 03, 2013

  • Reported By: Propture — Boulder Colorado
A Absolute Air Duct and Carpet Cleaning Service
denver, Colorado USA

A Absolute Air Duct and Carpet Cleaning Service A Absolute Air Duct Cleaning Service False advertising, bait and switch, avoid A Absolute Air Duct denver Colorado

*UPDATE Employee: A Absolute has done their part to resolve

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 A Absolute Air Duct Cleaning was scheduled to clean my furnace vents and dryer duct, based on a Deal Chicken promotion for $59.95. This is the deal that I purchased: The Deal

  • Air duct cleaning of up to 10 vents and dryer duct, with brushing and vacuuming included

The photo showed a floor vent being cleaned, but when the technician arrived, he wanted to charge $10 for each vent on the wall, as they were "hard to remove". He also refused to clean the dryer duct without additional payment of $100. He also wanted to clean the furnace and apply disinfectant, all for hundreds of dollars more.

The technician didn't want to move the combo washer/dryer, and he wanted to use his portable vacuum, rather than truck mounted equipment--basicall lazy.

This is a classic "bait and switch" scam, so avoid this company. They will only waste your time.

 

 


This report was posted on Ripoff Report on 08/30/2013 10:59 AM and is a permanent record located here: http://www.ripoffreport.com/r/A-Absolute-Air-Duct-and-Carpet-Cleaning-Service-/denver-Colorado/A-Absolute-Air-Duct-and-Carpet-Cleaning-Service-A-Absolute-Air-Duct-Cleaning-Service-Fa-1080485. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

A Absolute has done their part to resolve

AUTHOR: A Absolute Air Duct Cleaning - ()

A representative from A Absolute contacted this customer and paid the $400 that the customer requested for lost revenue.

The coupon states up to 10 vents cleaned. It also has a disclaimer about a charge for difficult to remove vents. This particular dryer had quite a long run which required an additional charge.

A Absolute prides itself on providing great service at a fair price. Our technicians will go through the house with the customer before we do any work. They will identify all the areas needed to provide a thorough cleaning. The customer has the choice of a full or partial cleaning but we always want to provide a complete cleaning.

We have offered to go to this customers home again to perform the proper service.

 

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