• Report: #105960

Complaint Review: A Across USA Auto Transport

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  • Submitted: Sun, August 29, 2004
  • Updated: Mon, January 31, 2011

  • Reported By:Columbia South Carolina
A Across USA Auto Transport
4075 A1A South Suite 105 St Augustine, Florida U.S.A.

A Across USA Auto Transport ripoff St Augustine Florida

*Consumer Comment: Bologna!

*REBUTTAL Owner of company: Who is the customer?

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Contraced with this company to transport my auto from the west coast to the east coast. The three day window for pickup for changed to a specific date of pickup by the company. The company did not pickup my car up on the date stated or duirng the three day window. They did not call, and did not respond to my phone calls. When I contacted the company for refund of my deposit, the person simply stated, "read your contract." To this date a refund has not been provided. If you contact this company, do not be misled by their nice, pleasant, supposed helpful posture.

It is simply a ploy to get your money, nothing more. After getting your money, you are dirt, you are nothing. So be ware!!!

If you wish to contract with a reputable company, find one that is onwer operater of the company and the transport truck. Usually the company will pick up your car and your car does not leave the pick-up vehicle until it gets to destination. Another good thing is that you pay only when the car is delivered - you pay nothing at pick. Any company that ask for money upfront will try to screw you.

M M
Columbia, South Carolina
U.S.A.

This report was posted on Ripoff Report on 08/29/2004 08:02 AM and is a permanent record located here: http://www.ripoffreport.com/r/A-Across-USA-Auto-Transport/St-Augustine-Florida-3080/A-Across-USA-Auto-Transport-ripoff-St-Augustine-Florida-105960. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 1Employee/Owner
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#1 Consumer Comment

Bologna!

AUTHOR: truth - (United States of America)

It is easy to rebut a negative review by saying it was a competitor. These guys will say anything! I had a bad experienceacross usa auto transport. They are going to find out that their bad reviews are earned and can be buzzed up all over social networking sites. The consumer fights back.

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#2 REBUTTAL Owner of company

Who is the customer?

AUTHOR: Jack - (U.S.A.)

Unfortunately the complaint was from someone who did not leave their name or order number. The complaint may be from from one of our competitors that is trying to give us a bad reputation. Check with (((Redacted)))and you will find out the truth about our company.

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
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