- Report: #640331
Report - Rebuttal - Arbitrate
Complaint Review: A FOREVER RECOVERY
A FOREVER RECOVERYBATTLE CREEK, Michigan United States of America
A FOREVER RECOVERY A FOREVER RECOVERY TOOK MY MONEY DID NOTHING FOR MY SON BATTLE CREEK, Michigan
*UPDATE EX-employee responds: research stonehawk too
*Consumer Comment: Worse than described
*UPDATE EX-employee responds: So sorry
*Author of original report: A Forever Recovery Update
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My son 19 had been taking many different pills smoking pot for about 5 years. My husband and I could see him turning into a person we did not know anymore, We knew we had to do something so I started to search for a place for our son. After talking to 20 or 30 places we decided to go with A forever Recovery.
We first talked to Murry he call me about 30 times in just a few days. He said that his place had a 70 % success rate and that most of their people that did leave came back.
He said we needed $5000 to get him in and the balance after.My son entered the program on Aug 16 2010 , ON Aug 17 I did sign the contract and sent them another $10,000 via a wire transfer. Still with a balance I had to find who I could borrow the money from to pay this balance. Murry said my son would be in detox for about 7 days. (he spent 4)
I called A forever Recovery everyday about 3 to 5 times a day, Holly said he was doing great she said he was a very nice kid.
On Aug,20 2010 I got a call from my son begging me to come get him. They all tried to get him to stay they tried for about 4 to 5 hours. They told him he was being taken to a mens shelter with $10 (they told him I said that was fine) I never even talked to them, they told him your mom said your could keep your a*s in a shelter she was not paying for a hotel. When my son called from his cell phone I was never so happy I did get him a room I called the hotel THANK GOD for the girl at front desk. She knew what was going on and said she would keep a eye out until I could get there next day
While I was sitting on the bed at hotel where my son was I got a call from A Forever Recovery saying that my son was fitting in so well with the others he was doing do good after detox ( I asked the lady on phone did she read the file she said yes) well when I told her my son was no longer there she just said oh I am so sorry and hung up
I started to call A forever Recovery to get someone to help me get him back into there I called over 30 times in two days (BIG SURPRISE) no one called me back from MR MURRY. Holly gone not working there anymore
. I got address to A forever Recovery drove out there without a appt, spoke with a Boy Corey asked him why I was called to say son was doing great when he was not even there he said that Jermery had plans that night and had to run and did not do proper follow up with a person who leaves there. Kim did call my cell phone left voice mail saying they are sorry that happened. (Pam Anderson told me Jermery was fired over this)
Coarey was not much help just told me not much he could do I needed to talk to Finance people about money, after getting no where with him Pam Anderson comes into meeting (after few min she siad she had to give speech at party they had going on that day) really I could give a s**t what party was going on I needed help wanted to know why I was not called back after 30 phone calls she did not know any of this.
She and Corey asked what numbers I called i had a cell phone so I began to tell her times and numbers ( it was like talking to the dead) they did not give a s**t what numbers I called.
She gave me tour of place it smelled like it had not been cleaned EVER, showers rusted, wood beds, no AC hot as hell in there, no one seems to know what was going on staff on edge,after tour she asked if he wanted to come back told her that I would not let me dog stay there
She asked what I could do for her told her what I wanted she said she did not have the power to give me money back. Asked about money he had on him while there she said a check would be sent out in few days over two weeks I got check (only after calling Steve Anderson 20 times)
I am still trying to get my money back I will get it back I have filed with the state Mich States Atty Office about this place.
Another note funny how Mr Anderson told me about all the cost for Doctors staff drugs and other lab work FUNNY i got a claim that was filed by A Forever my INS co did pay part of this so they are also comitting Ins fraud. BIG SURPRISE
long story short my son still drug free been 28 days feeling like old self getting help he needs from good people who do care and not A SCAM PLACE
thanks for reading
This report was posted on Ripoff Report on 09/13/2010 11:29 PM and is a permanent record located here: http://www.ripoffreport.com/r/A-FOREVER-RECOVERY/BATTLE-CREEK-Michigan-/A-FOREVER-RECOVERY-A-FOREVER-RECOVERY-TOOK-MY-MONEY-DID-NOTHING-FOR-MY-SON-BATTLE-CREEK-640331. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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