• Report: #640331

Complaint Review: A FOREVER RECOVERY

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  • Submitted: Mon, September 13, 2010
  • Updated: Sun, September 04, 2011

  • Reported By: SCAMMPER — SOLOMONS Maryland United States of America
A FOREVER RECOVERY
BATTLE CREEK, Michigan United States of America

A FOREVER RECOVERY A FOREVER RECOVERY TOOK MY MONEY DID NOTHING FOR MY SON BATTLE CREEK, Michigan

*UPDATE EX-employee responds: research stonehawk too

*Consumer Comment: Worse than described

*UPDATE EX-employee responds: So sorry

*Author of original report: A Forever Recovery Update

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Hi


My son 19 had been taking many different  pills smoking pot  for about 5 years. My husband and I could see him  turning into a person we did not know anymore, We knew we had to do something so I started to search for a place for our son. After talking to 20 or 30 places we decided to go with A forever Recovery.


We first talked to Murry he call me about 30 times in just a few days. He said that his place had a 70 % success rate and that most of their people that did leave came back.


He said we needed $5000 to get him in and the balance after.My son entered the program on Aug 16 2010 , ON Aug 17 I did sign the contract and sent them another $10,000 via a wire transfer. Still with a  balance I had to find who I could borrow the money from to pay this balance. Murry said my son would be in detox for about 7 days. (he spent 4)


I called A forever Recovery everyday about 3 to 5 times a day, Holly said he was doing great she said  he was a very  nice kid.


On Aug,20 2010 I got a call from my son begging me to come get him. They all tried to get him to stay they tried for about 4 to 5  hours. They told him he was being taken to a mens shelter with $10 (they told him I said that was fine) I never even talked to them, they told him your mom said your could keep your ass in a shelter she was not paying for a hotel. When my son called from his cell phone I was never so happy I did get him a room I called the hotel THANK GOD for the girl at front desk.  She knew what was going on and said she would keep a eye out until I could get there next day


While I was sitting on the bed at hotel where my son was I got a call from A Forever Recovery saying that my son was fitting in so well with the others he was doing do good after detox ( I asked the lady on phone did she read the file she said yes) well when I told her my son was no longer there she just said oh I am so sorry and hung up


I started to call A forever Recovery to get someone to help me get him back into there I called over 30 times in two days (BIG SURPRISE) no one called me back from MR MURRY.  Holly gone not working there anymore


. I got address to A forever Recovery drove out there without a appt, spoke with a Boy Corey asked him why I was called to say son was doing great when he was not even there he said that Jermery had plans that night and had to run and did  not do proper follow up with a person who leaves there.  Kim did call my cell phone left voice mail saying they are sorry that happened. (Pam Anderson told me Jermery was fired over this)


 Coarey was not much help just told me not much he could do I needed to talk to Finance people about money, after getting no where with him Pam Anderson comes into meeting (after few min she siad she had to give speech at party they had going on that day) really I could give a shit what party was going on I needed help wanted to know why I was not called back after 30 phone calls she did not know any of this.


She and Corey asked what numbers I called i had a cell phone so I began to tell her times and numbers ( it was like talking to the dead) they did not give a shit what numbers I called.


She gave me tour of place it smelled like it had not been cleaned EVER, showers rusted, wood beds, no AC hot as hell in there, no one seems to know what was going on staff on edge,after tour she asked if he wanted to come back told her that I would not let me dog stay there


She asked what I could do for her told her what I wanted she said she did not have the power to give me money back. Asked about money he had on him while there she said a check would be sent out in few days over two weeks I got check (only after calling Steve Anderson 20 times)


I am still trying to get my money back I will get it back I have filed with the state Mich States Atty Office about this place.


Another note funny how Mr Anderson told me about all the cost for Doctors staff drugs and other lab work FUNNY i got a claim that was filed by A Forever my INS co did pay part of this so they are also comitting Ins fraud. BIG SURPRISE


long story short my son still drug free been 28 days feeling like old self getting help he needs from good people who do care and not A SCAM PLACE


thanks for reading 


This report was posted on Ripoff Report on 09/13/2010 11:29 PM and is a permanent record located here: http://www.ripoffreport.com/r/A-FOREVER-RECOVERY/BATTLE-CREEK-Michigan-/A-FOREVER-RECOVERY-A-FOREVER-RECOVERY-TOOK-MY-MONEY-DID-NOTHING-FOR-MY-SON-BATTLE-CREEK-640331. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE EX-employee responds

research stonehawk too

AUTHOR: dutchsiu - (USA)

places that say "70%" recovery rate are full of crap.  ask them what they base that on.  if they include all discharges as recovered, then that would be true.  if the actually give treatment and base discharges on actual completion, and personal growth, then the actual number would be 13% or less.  they hold people for 30 days so they can discharge them, regardless any medical needs.  treatment is not a cookie, so why use the one size fits all, cookie cutter approach?  please search for stonehwawk too.  same people run this shithole too. sex is rampant there between staff and clients
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#2 Consumer Comment

Worse than described

AUTHOR: BattleCreekCrusader - (United States of America)

You're being absolutely too kind. This place is bad. I'm amazed that they are still in business.
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#3 UPDATE EX-employee responds

So sorry

AUTHOR: AFR FORMER EMPLOYEE - (United States of America)

I wanted to say something after reading your report.  I am a former employee of A Forever Recovery.  I am NOT a recovering addict, but I am a Certified Nursing Assistant, and I am currently in college to obtain my masters degree in Psychology with a speciality in Addiction.

The administration of this place is by far the worst I have ever seen.  They have an extremely high turnover rate, as they treat their employees as poorly as they do the clients and their families.  All employees are required to work a minimum of 60 hours a week for a base salary that barely pays us minimum wage when you consider the amount of hours you are working.   I worked in the withdraw house. This is a medical detox, and MOST of the staff in that house has NO MEDICAL TRAINING. There is one nurse on site, but she is in the main building, so this is a HUGE issue in my opinion. 

But given all of this, I stayed there....not for the admin, but for the clients.  Now, the program itself is actually an outstanding program.  The problem is that the administration does not run it accurately, and does not have the clients recovery in mind.  They are all about money, plain and simple. Even when it comes to their employees, they have NO HEART.  I experienced the death of my significant other, and when I returned to work after the time that their Deputy Executive Director told me to take off, I had a termination letter in my mailbox. ( if that tells you the kind of people that run this place.)  I had worked for them for over a year.

And the way they get your money is by their very cleverly written contracts, and preying upon people in their most desperate times. As far as the shelter is concerned, I have been to that shelter.  It is in a run down neighborhood in Kalamazoo, and is not a safe place, in my opinion.  But I will say this for the company.  When people first fill out the admissions packet, they have options about what to do with their loved one if they should have to be suspended or removed from the program.  So if the shelter and $10 is what you choose, then that is what they do.

All in all, I would not send my loved one there, not because it is not a great program, but because of the way the administration is. The building is HUGE, and they only have one housekeeper, so there is no way that she is able to keep up. They are aware of this, and instead of hiring help, choose to try to work her to death instead. In the end, the clients are the ones that suffer. There are those employees like me, that care about the clients.  That is why I stayed there as long as I did. But in the end, the best thing for the clients is to see this place shut down before any more damage is done.
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#4 Author of original report

A Forever Recovery Update

AUTHOR: SCAMMPER - (USA)

I have to say that after careful consideration I feel that my prior report was written in a fit of anger.  A Forever Recovery tried very desparately to help my son.  My 19 year old son had to be intervened upon in order to get him into treatment.  Although the intervention was successful, I was unable to hold my bottom line of not allowing him to continue on his path of self destruction.  So, when my son called and wanted to leave I caved and allowed this to occur.  I did make several calls to the facility and can honestly state that my concerns were addressed and my questions were answered.  I realize now that I may have not been happy with the answers I received or was able to admit my contribution to my sons leave.  I also now after contacting my insurance company have been informed that A Forever Recovery did NOT file an insurance claim, rather a medical laboratory that was performing testing filed a legitimate claim against my insurance provider.  I should have never written a report that may affect someone else's life.  Sending a loved one to a rehabilitation center is a hard enough thing to do and A Forever Recovery (www.foreverrecovery.com) can and does save lives.  The bottom line is that we as parents can get mad and upset, especially when our child doesn't have the strength or courage to stick it out through the rough times and does not make it.  As far as any fraud that I alleged, I truly spoke out of line.  Thank you for re-reading my statement.
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