• Report: #907644

Complaint Review: A+ Glass

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  • Submitted: Fri, July 06, 2012
  • Updated: Fri, July 06, 2012

  • Reported By: Chris — Santa Clara Utah United States of America
A+ Glass
166 West 1700 South St George, Utah United States of America

A+ Glass Beware this company takes short cuts- Instead of removing the rubber weather strip to replace the glass they took a knife and cut it out- and no they did not replace it! St George, Utah

*Consumer Comment: More bad news

*General Comment: Not the issue you think!

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 My son is has a 300ZX that he is turning into a show car.  This car will be amazing when it is complete- we have spared no expense. Wanting it to be perfect we hired A+ Glass to replace some glass on this car. They literally Cut out the Glass, by cutting out the rubber moldings. No they did not replace the rubber weather strip moldings that they cut out. They left chopped up ones on the car. Now all of the window weather strip - molding need to be replaced. This was done by the owners son. We called them immediately, they refused to make this right. My son filed a complaint with the Better Business Bureau and they responded saying they did nothing wrong.  All consumers need to be warned- they damaged my son's car by cutting out the moldings. They do not stand behind their work.  Do not hire this company unless you are expecting to go out and purchase all new window moldings for your vehicle.  don't expect them to do a good job either!

This report was posted on Ripoff Report on 07/06/2012 11:20 AM and is a permanent record located here: http://www.ripoffreport.com/r/A-Glass/St-George-Utah-84770/A-Glass-Beware-this-company-takes-short-cuts-Instead-of-removing-the-rubber-weather-str-907644. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
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#1 Consumer Comment

More bad news

AUTHOR: The Outlaw Josey Wales - (United States of America)

 You have just been rebutted by Team Rebutt
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#2 General Comment

Not the issue you think!

AUTHOR: Bubba Lee - (Canada)

Yes the glass place damaged the car and left a mess, just not for the reason you think!

The rubber moldings need to be cut to get the old glass out without damaging the car.

What was both dumb verging on criminal and incredibly aggravating is that they are supposed to have the replacement on hand and replace what they cut with new perfect rubber.

It may be borderline criminal as people that do this sloppy of work often do not use the proper adhesive sealant either. I cringe to think what they might have done hidden in the sealant.

Now the bad news, to fix the Rubbers, the windows need to come back out.
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