I ocntracted A solid Gold sound to provide DJ service for my wedding ceremony and recetion. I paid for extra's including extra set up fee's, cordless mic fee, karaoke, travel. I was promised a profession DJ in formal Tuxedo.
My DJ assured me on several occations a few days prior to the wedding he had a tux, he had all the music I wanted, he had my line up in order. NO WORRIES, he had it all in control.
The day of the event he was late. My ceremony, which was outside, started late because of him. Because we started late we were forced to have the processional in torrential rain. The line up was screwed up because I (the bride) arrived in the gazebo, before the rest of my wedding party, in silence. Apparently the DJ didn't think music was necessary? I don't know. I had to TELL him to play something, and he played the processional music as an interlude. My processional was screwed up. OH, yeah, he was wearing shorts and a tee shirt, not the promised Tux.
The ceremony was a disaster, and the reception was almost as bad. He announced all the wrong names, didn't have the right music, and went around asking my guests if they would mind going to the store for him to get batteries. I paid extra for the Karaoke... I never got the karaoke, he broke the machine and then tried to blame it on my son. Thank God another guest witnessed it, and told him my son didn't have anything to do with his machine being broken.
All of you who have been to a polish wedding know what the "chicken Dance" is. He didn't even have that song. My best man had to leave the reception and get me the sound track.
The DJ company has a 100% money back guarentee. I cant even get money back for the actual services not rendered. I spoke with the company several times and have gotten absolutly NO WHERE. I have filed a complaint with the Better Business Bureau and currently am looking to file in small claims.
East Stroudsburg, Pennsylvania