• Report: #821448

Complaint Review: A Team Moving and Storage

  • Submitted: Wed, January 11, 2012
  • Updated: Thu, November 01, 2012

  • Reported By: Not Happy — New Jersey United States of America
A Team Moving and Storage
1309 Summit Ave suite 16 Plano, Texas United States of America

A Team Moving and Storage - Overcharges, Unprofessional, Untimely, Unprepared, Plano, Texas

*Consumer Comment: A team moving dishonest

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I called A Team moving to move my mother from Arkansas to New Jersey. They promised to be there between 11-1pm with a quote of $2774.00 using the weight of the items listed that she was moving.We had to pay a % down to hold the move, so we paid $1695. Our C.O.D would be $1,079.00 Well come the day of the move, the movers did not show up until almost 4:30, meanwhile she had to be out of the house by 5:30 and we repeated that to them several times along with the fact she had two small kids waiting around with her for movers. When they did arrive, they came with no type of professionalism. No uniforms, not even a company truck, they had a U-Haul truck. The two men were extremely slow in moving the items and as I said before they needed to leave the house by 5:30 and ended up leaving quite a few of the larger items,listed in the quote,behind. With the quote, I was told any large items or differences in the items being moved would affect the end cost at the time of delivery. So if less items were taken that amount would be taken off the rest of the payment due on delivery. When we called to have the furniture delivered the told my mother her new amount due C.O.D was $1,987.00. Thats $900 more than the original quote with items left behind!! We asked to speak to the manager to help us understand and nobody will give us a call back. We do not have an extra $900 to receive the items back and we keep getting told the price is firm no matter what. We are very unhappy with the way this company works and the promises they make and do not keep. Its not even expensive items we have being held, everyday house things and kids toys. I think its ridiculous that they wont even get a manager on the phone to speak with us. Please be careful if you decide to use this company. They are not what they claim to be.

This report was posted on Ripoff Report on 01/11/2012 07:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/A-Team-Moving-and-Storage/Plano-Texas-75074/A-Team-Moving-and-Storage-Overcharges-Unprofessional-Untimely-Unprepared-Plano-Tex-821448. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

A team moving dishonest

AUTHOR: Anonymous - (United States of America)

We were scammed by this company as well. Please report your complaints to the southwest movers association and the Texas department of motor vehicles. You can file a complaint with Texas DMV at 888-368-4689 they are both currently investigating this company. Everyone who finds these reports and if they are scamming you as well please report them so we can prevent them from victimizing anyone else!
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