• Report: #740428

Complaint Review: A1 MAYTAG HOME APPLIANCE CENTER

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  • Submitted: Mon, June 13, 2011
  • Updated: Sat, July 09, 2011

  • Reported By: Michael — Spring Texas United States of America
A1 MAYTAG HOME APPLIANCE CENTER
25770 Interstate 45 SPRING,Texas 77386 SPRING, Texas United States of America

A1 MAYTAG HOME APPLIANCE CENTER SPRING,TX WOODLANDS HOODWINKED, CRAFTY, POOR CUSTOMER SERVICE SPRING, Texas

*General Comment: get for real

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2 words, amatuer hour. Called for service for dishwasher. Clearly indicated to them that I wanted appliance fixed SAME DAY or I would go out any buy new one.
 
They sent a guy right over, was here for 2 minutes, told me they'd have to order part, dinged me for $80. Decided to buy new unit from them as repair cost was the same. Wife unhappy with unit after 1st cycle; much smaller and lower quality unit. Called to upgrade to better unit and was told that I'd be charged $150?!!!
 
This is unacceptable in this day and age. BestBuy, Sears, HomeDepot, all would have allowed upgrade at no charge.

Pricepoint is higher than big stores, no flexibility, customer service is a joke..pass, pass, pass.

This report was posted on Ripoff Report on 06/13/2011 10:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/A1-MAYTAG-HOME-APPLIANCE-CENTER/SPRING-Texas-77386/A1-MAYTAG-HOME-APPLIANCE-CENTER-SPRINGTX-WOODLANDS-HOODWINKED-CRAFTY-POOR-CUSTOMER-SER-740428. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 General Comment

get for real

AUTHOR: George - (USA)

 be responsible for your decision , don't blame the store for that ! they were more than fair,  once you have used a appliance it has to be sold  as used  someone has to pay for that ! the big stores would do stuff like that to run all the mom & pop stores out of business but now that we are almost all gone go try to get them to upgrade for free!  people not being responsable for there poor decisions is one of the main things wrong with this country!  now that being said maytag stinks!  i used to own a maytag home appliance center & had to close it down  6 years ago because of their poor products . i have no idea how any store just selling maytag can still be open !    
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