- Report: #214348
Report - Rebuttal - Arbitrate
Complaint Review: A1 Technology
A1 Technology115 Broadway, Suite 1304 New York, New York U.S.A.
A1 Technology Please don't waste your money and time, gross incompetence Ripoff New York New York
I can tell you that this is blatantly false and they are extremely unprofessional. They are not good at what they do and will not promise a completed website, once they find out that their own programmers are imcompetent.
Background - My partner and I started working with A1 Technology to develop a functional website which according to A1 Technology and 4 other subsequent web developers would take no more than 3 months. That seemed acceptable so we decided to start with A1 Technology to develop our site. The sales rep was a nice guy, seemed to know the business well. Don't be fooled! He promises the world and delivers you a snow globe!
We ended up paying $14,000 and the website is still not finished and has bugs 6 months later.
We tried walking away from A1 Technology several times but they assured us things would get better. They would upgrade programmers and work faster. IT DID NOT HAPPEN.
When I confronted the President/Manager/Supervisor of the NY office for a partial refund due to non-completion and wasting an additional 3 months of my time, he turned quite nasty.
The man's name is Ishwari, who apparently doesn't have a job title or last name.
First, he tried to justify all the problems. When I was tired of hearing it because I had heard it for 3 months,I simply asked if the website was not done after the 6th month, I would like a partial refund. I mean who accepts $14,000 when they didn't finish the job correctly and won't accept the responsibility??
So Ishwari of A1 Technology proceeds to get irritated by this request and insults me, "you have no idea what you are talking about or what you are doing." He then tells me that "You're young and don't know how to run your business." Thats just incredible seeing as how I never met him before and he doesn't know me. He then tells me to contact his lawyer becuase they don't garuantee a functional website. Yeah, that's a great Mission for a business. I can hear the proverbial flush of the toilet as this company slowly goes under.
The worst part is A1 Technology full well knew that we had budgeted an additional $50K in website development and marketing over the first year for them to help us. They still treated us like dirt and will obvioulsy not get any additional business.
They are not frauds, they are just incredibly incompetent and unwillingly to own up to mistakes. I strongly recommend another company for your website needs otehr than A1 Technology. We finally found one who was able to re-design and revamp our website within the first 2 weeks.
Manhattan, New York
This report was posted on Ripoff Report on 10/05/2006 11:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/A1-Technology/New-York-New-York-10006/A1-Technology-Please-dont-waste-your-money-and-time-gross-incompetence-Ripoff-New-York-N-214348. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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