• Report: #1041229

Complaint Review: A2Z Vacations

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  • Submitted: Sat, April 06, 2013
  • Updated: Mon, November 04, 2013

  • Reported By: Kenny — Portland Oregon
A2Z Vacations
1915 NW AmberGlen Parkway Beaverton, Oregon United States of America

A2Z Vacations Pinnacle; Pacific Sunsets, Inc.; Universal Concepts, Inc. Liars Con-Job Sham Bait-and-switch Beaverton, Oregon

*UPDATE Employee ..inside information: A2Z Vacations- A Legitimate Business

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A2Z Vacations: SCAM alert! Gross misrepresentations. Affiliated companies: Universal Options, Inc.; Pacific Sunsets, Inc.

Contact Oregon Attorney General Fraud Protection Bureau at 503-229-5576. Joanne is the point-person there at 503-737-0371. Contact me, Kenny Jones, at 503-493-0494 and Lou Blanchard (503-703-2614) to join with us to sting the stingers. Contact your credit card company--dispute ANY charges by "Universal Concepts, Inc." whatsoever, including bogus "nonrefundable documentation fees" "cancellation fees" or other violations of the federally mandated 3-day cooling-off period  Demand ALL of your $$ back.

Got suckered at their hotel conference room presentation last week at Hampton Inn & Suites in Salem, Oregon. The presenter (AKA "Mullet Bill") rattled off several resort, condo, vacation packages, & cruise prices available with A2Z membership and stated flatly a better-than-90% "1st-choice" booking rate. False. 99% of actual bookings are no better pricing than typical internet booking sites (e.g., Orbitz, Expedia, Travelocity).

This report was posted on Ripoff Report on 04/06/2013 11:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/A2Z-Vacations/Beaverton-Oregon-97006/A2Z-Vacations-Pinnacle-Pacific-Sunsets-Inc-Universal-Concepts-Inc-Liars-Con-Job-Sham-1041229. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee ..inside information

A2Z Vacations- A Legitimate Business

AUTHOR: A2Z Vacations - ()

At A2Z Vacations, we offer great deals on all forms of travel- from cruises and tours to hotels and rental cars! Please contact our office with your member number to speak with a live travel agent. We are available from 9:00 AM to 6:00 PM EST Monday - Friday and 9:00 AM to 2:00 PM EST on Saturdays. We receive our discounted rates from our hundreds of wholesalers. We have contracts with many Fortune 500 companies (encompassing all major travel search engines) not to mention all cruise lines and most hotels.

 

Please keep in mind that A2Z Vacations is a completely separate company from the one which you purchased your membership through. They handle your contract, whereas we handle your entire travel fulfillment. A2Z Vacations is a large company, so we out-source the selling of our memberships to different distributing companies. Because of this, you do indeed have to contact them in regards to your contract. A2Z Vacations is solely responsible for providing discounted travel and first-hand service.

 

A2Z Vacations is just A2Z Vacations. We do not go by any other names. The company mentioned, Pacific Sunsets, only sells our memberships. They provide no travel discounts or access to travel agents. They are simply a sales business.

 

If you have any questions about the travel club that you have purchased into, please contact our office. The sales site will not be able to assist in travel related needs, only in regards to the sale of your membership contract. If you have requested travel quotes with us and are looking to compare pricing, please ensure that you are comparing exactly apples to apples. Our prices will always be lower than the advertised rate (with all taxes included) for the exact same trip. If you are finding prices that seem lower than ours, please contact one of our agents who can go over pricing and any discrepancies with you.

 

A2Z Vacations is a legitimate travel club that has great rapport with our thousands of members. If you ever feel uneasy about your purchase into our club, we urge you to contact A2Z Vacations and a live agent will be available to address any concerns that you have. Our company provides real discounts on real vacations for real members. 

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