- Report: #621233
Report - Rebuttal - Arbitrate
Complaint Review: AA Able's Phoenix Car Rental
AA Able's Phoenix Car Rental2934 E. McDowell Rd Phoenix, Arizona United States of America
AA Able's Phoenix Car Rental Phoenix Car Rental is a Rip Off (They need to be shut down) Warning do not rent from this company. Phoenix, Arizona
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***Warning do not rent from this company**** To start off with the manger there is nothing but a liar. First off they told us they would pick us up at the airport but didn't. They told me they would do this until 11:00 P.M. When arriving at the airport at 9:00 P.M. I called to be picked up. When calling the person I talked to was very hateful and not nice at all. He said they closed at 10:00 and would not pick us up at the airport. Needless to say we had to call a cab which cost us $40.00 right from the start. Before arriving in Phoenix I called this rental company for a quote which was quoted as $449.00 per week.
After an aqantance took us to pick up the van the next morning, the manager said he would put a hold on my credit card for $750.00. Well the hold turned into a charge. My credit card was charged this amount. After many many add ons we unfortunatly was charged this whole amount.
The first vehical we received was nothing but a piece of junk. We took it back afraid to drive it because of all the mechanical things wrong. We did not have enough working seat belts to all buckle up. Luckily the next van we got was a tad bit better. We were fortunate enough to not have any car trouble.
This business needs to be closed down. I have never in my entire life ever had such a bad experience. They totally do not know how to treat their customers. All the cars they have for rent are nothing but junk. I am only reporting this to save someone else from getting ripped off like I did.
This report was posted on Ripoff Report on 07/07/2010 05:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/AA-Ables-Phoenix-Car-Rental/Phoenix-Arizona-85008/AA-Ables-Phoenix-Car-Rental-Phoenix-Car-Rental-is-a-Rip-Off-They-need-to-be-shut-down-621233. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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