- Report: #536655
Report - Rebuttal - Arbitrate
Complaint Review: AAA PEST PROTECTION, INC.
AAA PEST PROTECTION, INC.1395 E OAKLAND PK BLVD OAKLAND PARK, Florida United States of America
AAA PEST PROTECTION, INC. THRIFTY PEST CONTROL TERMITE RIP OFF! OAKLAND PARK, Florida
*Author of original report: 8/10 update
5/08 termites were swarming in a duplex apartment I own, where pets and children are present, so I sought out no-tent termite services.
AAA took my $2,600 (!), stated the treatment would take several hours, then left for 'supplies'. The technician returned for less than 2 hours, told the tenant he ran out of chemicals and told me the company called him to another job and that he'd coordinate w/the tenants to return the next day. He'd trenched around the building.
Weeks later, the tenants complained that termites were still swarming and the technician never returned. I called AAA offices, e-mailed, and faxed requesting response from a manager or owner, and got no response!! Over the months I continued to call.
In 6/08, AAA reception/phone gal insisted the work had been completed, and my maintenance guy backfilled the trenches. I once again called and faxed, requesting response from a manager or owner, to no avail.
The following May, we were replacing exterior doors and exposed tons of active termites and damage! Once again, we aggressively pursued AAA to "re-treat" and paid their outrageous $750 annual renewal fee.
This is December 2009, and another company has just informed us we've active infestations at the building! Obviously that's $3,350 wasted!! How's a landlord to make money with such services!? And in the meantime, termites are eating away my property!
Also in the meantime, we had swarmings occur at another property I own. I wanted to work with any company BUT AAA, so I called Thrifty Pest Control, and scheduled an appointment. Imagine my surprise and disappointment when the technicians pulled up in a AAA truck!?
I don't understand how/why an owner would not respond to customer issues - ever, much less in a timely manner. I intend to file a complaint with the Dept. of Agriculture about the owner, Bill Robles.
Please, please, only work with pest control offices you've been referred to.
This report was posted on Ripoff Report on 12/09/2009 02:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/AAA-PEST-PROTECTION-INC/OAKLAND-PARK-Florida-33334/AAA-PEST-PROTECTION-INC-THRIFTY-PEST-CONTROL-TERMITE-RIP-OFF-OAKLAND-PARK-Florida-536655. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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