- Report: #320178
Report - Rebuttal - Arbitrate
Complaint Review: AAMCO-COTTMAN Transmission
AAMCO-COTTMAN Transmission5834 Gulf Freeway (I45 South) Houston, Texas U.S.A.
AAMCO-COTTMAN Transmission Lied about parts replaced, price, shoddy workmanship, RIP OFF Houston Texas
Called Cottman Transmission, who was bought 2 weeks ago by AAMCO, because of transmission failure. I explained to Ben that I was 67 with a 5 way bypass and that I was a Mechanic for 50 years. I told him that I had a failure that was most likely Torque converter failure as there was slippage and that it sounded as if there were 2 hand full of marbles in a dryer. I explained that the Trans 400 had been recently overhauled and the minute of the takeoff failure that I had shut it down so no dammage would occur. Ben assured me that the repairs would be in the range of 700.00 and I verified that 3 times while we were talking. I then asked if that included the Torque Converter and he said that would be extra. I agreed to the 700.00 overhaul and the Converter replacement. Converter is about 250.00.
3 days later I get a call that it is ready and they will pick me up. When I got the bill it was 1494.00 and Charges for parts that it did not need. I ask for the old parts and was told that they were not available. (Saturday? who disposes of parts on Saturday/)
I asked for the owner's name and was given Doug Watkins name but refused me the means to contact him directly. I was told to give all information to Ben at the counter and he would forward it to the owner.
The fact I had told Ben I was a mechanic for 50 years should have been a clue that I knew what I was talking about. In fact the Torque Converter had scattered and come apart.
This report was posted on Ripoff Report on 03/22/2008 10:30 AM and is a permanent record located here: http://www.ripoffreport.com/r/AAMCO-COTTMAN-Transmission/Houston-Texas-77017/AAMCO-COTTMAN-Transmission-Lied-about-parts-replaced-price-shoddy-workmanship-RIP-OFF-H-320178. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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