• Report: #4119

Complaint Review: AAMCO TRANSMISSION ANDERSON S.C.

  • Submitted: Tue, January 02, 2001
  • Updated: Thu, June 10, 2004

  • Reported By:Pendleton SC
AAMCO TRANSMISSION ANDERSON S.C.
116 Walker Drive Anderson, South Carolina U.S.A.

AAMCO TRANSMISSION ANDERSON S.C. STUPID RIP-OFF LIARS *EDitor's Comment

*Consumer Comment: I'm glad I turned aamco down

*UPDATE EX-employee responds: Now Thats enough, I heard about you to Tranz man

*Consumer Comment: TO THE MASTER BUILDER OF "NEW" TECHNOLOGY

*Consumer Comment: Good Luck Transmission "man"

*Consumer Comment: Good Luck Transmission "man"

*Consumer Comment: Good Luck Transmission "man"

*Consumer Comment: Good Luck Transmission "man"

*Consumer Comment: TO MARK THE MASTER BUILDER

*Consumer Comment: TO MARK THE MASTER BUILDER

*Consumer Comment: TO MARK THE MASTER BUILDER

*Consumer Comment: TO MARK THE MASTER BUILDER

*Consumer Comment: Good luck to you, im quite positive that luck is what you need as people that comment on others activities

*Consumer Comment: aamco means (all automatics must come out)

*UPDATE EX-employee responds: Who ever allowed the salesman to sell a reseal on that job is at fault.

*Consumer Comment: What is a skool? ..This story and report has been blown out of proportion

*Consumer Comment: AAMCO people and management followed the procedure taught in the aamco

*Consumer Comment: OBVIOUS AAMCO did the right thing and gave a refund to the unhappy customer.

*Consumer Comment: TRANZ OR NOT THE TRANZ

*Consumer Comment: YOU DO SOMETIMES NEED A NEW TRANS!

*Consumer Comment: YOU DO SOMETIMES NEED A NEW TRANS!

*Consumer Comment: YOU DO SOMETIMES NEED A NEW TRANS!

*Consumer Comment: aamco may be honest if you are rich

*Consumer Comment: AAMCO IS A RIP OFF

*Consumer Comment: doesnt seem like a rip off to me

*Consumer Comment: AAMCO IS a less than kosher operation, but watch the Atlanta remarks..;-)

*0: EDitor's Comment

*Consumer Comment: Anderson

*Consumer Comment: where you should be

*REBUTTAL Owner of company: Lady wants work done free...has no technical knowledge

*0: Correction (worn bearings - not worn gears)

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I agreed to have AAMCO transmission replace the transfer case gaskets and do agreed upon suggested preventative maintenance (worn gears) to my 1989 Trooper ($1200 +). The transmission and vehicle ran beautifully before I brought it in.It now has a "clunking problem" before shifting into first gear, especially when cold, and it is very difficult to shift between first and second.They took it back in and tried to fix it the same day before I even got out of their parking lot. They have changed oil four times, and now say that the problem is not TRANSMISSION.


DETAILS:
AFTER ALMOST MONTH, I was refunded the $1200 charged BUT TROOPER STILL HAS THESE
PROBLEMS.

The manager's son is the service representative that told me that my transmission checked out fine except for
some wear on gears and gaskets.He also told me that HE had told the technicians that they had better get my Trooper fixed soon because I brought it in WITHOUT a problem and NOW had a problem. In addition, he toldme that he even told them, that if I wasn't upset now that I would be upset soon and that he would certainly understand why.He assured me that I would have my Trooper in time for my trip the following Friday.


The week after this the manager entered the picture and the problem was not related to anything they did.

The Trooper was picked up the following Wed. and still the problems existed. They refused to take it back in on Friday the day before my vacation. Two office visits and three phone calls no assistance- no responsibility - I
should take it elsewhere.

Subsequent phone calls:

Manager has been rude, even claiming my premeditation to get work done for free and said that I had other problems with transmission when I brought it in. When I desperately explained that I could provide statements from friends who drive or ride in the the vehicle, he told me that this was further evidence that I plan this.

After several attempts to get fair treatment and after his final insults, I told him that they would hear from my lawyer. I then received a certified letter stating that they would pay for an independent repair shop to check out the Trooper. In addition, if I could get them to PUT INTO WRITING that the problem was transmission related or caused by them, they would pay for THIS DIAGNOSTIC PROCEDURE.

I can't trust this owner, manager
or the service representative based upon my experience, since I have dealt with them since mid- Nov.

I have been treated unfairly and have a Trooper that is still leaking in my carport. I am afraid to have anyone
touch the vehicle. This AAMCO manager didn't charge me "in good faith" only to tell me approximately 2 days later that since I was not charged anything they didn't have any responsibility to take care of these problems.

I have original parts and can document most all of this. I don't want anyone to have to go through this and I want to inform others. Please provide information on what I can do or what choices are available besides a lawyer.
Thank you.

"In tears and honorable".

This report was posted on Ripoff Report on 01/02/2001 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/AAMCO-TRANSMISSION-ANDERSON-SC/Anderson-South-Carolina-29625/AAMCO-TRANSMISSION-ANDERSON-SC-STUPID-RIP-OFF-LIARS-EDitors-Comment-4119. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 29Consumer 1Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

I'm glad I turned aamco down

AUTHOR: Jeremy - (U.S.A.)

I'd have to agree about aamco being one of the worst decisions in transmission repair. I was offered a a job with them a few times to build transmissions, but I was afraid i'd ruin my reputation as a builder and after hearing all of this stuff and learning how they run their operation i'm so happy i didn't take the job with them. From what i've seen so far from them so far is that most of them are run from busniess men that bought into the busniess as an investment, they have no prior knowledge of car repair they just want to sell you as much as they can. This is the problem with automotive repair. Sale's people have no place in this busniess, because they just want a sale. It should be run by people that want to sell you their time and expertise. People need to support independent shops more, because they actually rely on you and your good word about their service they provide.

Anderson Transmission
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#2 UPDATE EX-employee responds

Now Thats enough, I heard about you to Tranz man

AUTHOR: Greg - (U.S.A.)

Tranz-man leave Mark alone When I worked in Arlington I heard of him coarse that was a long time ago. But when I worked in Sothern Cal I heard about you to Tranz man and I can say that there were pros and cons but remember as you know no shop likes you when you fire them. I started in 1964 and I can tell you this the sales man owns that one you never sell a RESEAL WITH OUT LOOKING AT THE TRANS! If you do your asking for trouble. The times that these happen is because the salesman did not listen to or bother to ask the builder. When that happened to me I just wrote the salesman name on the unit and send it out the door.Let him tell the shop owner why he's going to court.I can't begin to remember how many hours of overtime I've spent rebuilding power steering pumps to solve a front pump noise or rebuilt distributers to solve the unbalance torgue converter or my favorite rebuild the rearend to solve a no move sell coarse the sales man noted the speedo moved and the trans made a loud noise when put back in park. But in general I have found that the salesman that thinks he knows what he is doing is even more dangerous. the fix for that is to let him sell the bad parts out of that ford tran for thr cust caddy that cures them everytime Greg
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#3 Consumer Comment

TO THE MASTER BUILDER OF "NEW" TECHNOLOGY

AUTHOR: TRANZMN - (U.S.A.)

MARK~~~ Are 2000- 2003 vehicles old builder technology??? Why don't you give suggestions on how to solve problems on these vehicles???? or what ever you see on this site instead of trying to put me down. Then everyone can see who you really are and how much you really know. Or maybe you should stay behind the counter and sell parts. Because you can make at least a 1000.00 per day with everything you know about everything~~~~~~if your on the bench. Because sellin parts and fixing/solving problems are two different things~~~~because selling parts "anybody" can do that. The catalogs can't repair problems. Show us what ya got BRO~~~THE TRANZMN
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#4 Consumer Comment

Good Luck Transmission "man"

AUTHOR: Mark - (U.S.A.)

TRANSMAN-

I was born and raised in Lubbock but have not lived there in 22 years :)...Im not going to give specifics on the Internet. I am not, have not and will not be affiliated with AAMCO. I merely provided an opinion. That is allowed in this country. I suggest you spend more time with your wonderful business and not be such a know-it all hot bag of air. I recently looked at some of your technical suggestions and got quite a laugh. Typical old school builder :)....Try a seminar or two.

Good Luck Transmission "man"
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#5 Consumer Comment

Good Luck Transmission "man"

AUTHOR: Mark - (U.S.A.)

TRANSMAN-

I was born and raised in Lubbock but have not lived there in 22 years :)...Im not going to give specifics on the Internet. I am not, have not and will not be affiliated with AAMCO. I merely provided an opinion. That is allowed in this country. I suggest you spend more time with your wonderful business and not be such a know-it all hot bag of air. I recently looked at some of your technical suggestions and got quite a laugh. Typical old school builder :)....Try a seminar or two.

Good Luck Transmission "man"
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#6 Consumer Comment

Good Luck Transmission "man"

AUTHOR: Mark - (U.S.A.)

TRANSMAN-

I was born and raised in Lubbock but have not lived there in 22 years :)...Im not going to give specifics on the Internet. I am not, have not and will not be affiliated with AAMCO. I merely provided an opinion. That is allowed in this country. I suggest you spend more time with your wonderful business and not be such a know-it all hot bag of air. I recently looked at some of your technical suggestions and got quite a laugh. Typical old school builder :)....Try a seminar or two.

Good Luck Transmission "man"
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#7 Consumer Comment

Good Luck Transmission "man"

AUTHOR: Mark - (U.S.A.)

TRANSMAN-

I was born and raised in Lubbock but have not lived there in 22 years :)...Im not going to give specifics on the Internet. I am not, have not and will not be affiliated with AAMCO. I merely provided an opinion. That is allowed in this country. I suggest you spend more time with your wonderful business and not be such a know-it all hot bag of air. I recently looked at some of your technical suggestions and got quite a laugh. Typical old school builder :)....Try a seminar or two.

Good Luck Transmission "man"
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#8 Consumer Comment

TO MARK THE MASTER BUILDER

AUTHOR: TRANZMN - (U.S.A.)

mark~~~~~I spoke to the lubbock AAmco~~~They said that *you* worked there about a year ago. They would not comment on how to get ahold of you~ They did not sound very enthusiastic about you. (there must be a reason) so as you have said recently~~~that your transmission empire is well rooted in the communities wants and needs you should stick to your words. Provide the absolute best an honest service possible.I do this on a daily basis~~~~~~THE TRANZMN
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#9 Consumer Comment

TO MARK THE MASTER BUILDER

AUTHOR: TRANZMN - (U.S.A.)

mark~~~~~I spoke to the lubbock AAmco~~~They said that *you* worked there about a year ago. They would not comment on how to get ahold of you~ They did not sound very enthusiastic about you. (there must be a reason) so as you have said recently~~~that your transmission empire is well rooted in the communities wants and needs you should stick to your words. Provide the absolute best an honest service possible.I do this on a daily basis~~~~~~THE TRANZMN
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#10 Consumer Comment

TO MARK THE MASTER BUILDER

AUTHOR: TRANZMN - (U.S.A.)

mark~~~~~I spoke to the lubbock AAmco~~~They said that *you* worked there about a year ago. They would not comment on how to get ahold of you~ They did not sound very enthusiastic about you. (there must be a reason) so as you have said recently~~~that your transmission empire is well rooted in the communities wants and needs you should stick to your words. Provide the absolute best an honest service possible.I do this on a daily basis~~~~~~THE TRANZMN
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#11 Consumer Comment

TO MARK THE MASTER BUILDER

AUTHOR: TRANZMN - (U.S.A.)

mark~~~~~I spoke to the lubbock AAmco~~~They said that *you* worked there about a year ago. They would not comment on how to get ahold of you~ They did not sound very enthusiastic about you. (there must be a reason) so as you have said recently~~~that your transmission empire is well rooted in the communities wants and needs you should stick to your words. Provide the absolute best an honest service possible.I do this on a daily basis~~~~~~THE TRANZMN
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#12 Consumer Comment

Good luck to you, im quite positive that luck is what you need as people that comment on others activities

AUTHOR: Mark - (U.S.A.)

Trans-Man- I still think you need an education. Anyone who presents themselves in your manner ,are what give this business a bad name. I have more experience than you, and that is a fact. I own a shop that i gurantee is one of best reputation wise. I am not pro-aamco, or anti aamco and i stand up for what i believe in and read this story, and your response and got quite a chuckle. I do not see the need to flaunt my qualifications anonymously to impress people i dont know and will never see. Generally only people in need of success and/or attention do that. Like yourself. In this instance, the store owners did nothing wrong.
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I am my own counter man and still am involved in the production phase and am quite confident there is probably nothing you could ever offer me in the line of advice or help. I suggest you spend more time with your job and less time trying to impress people on the internet. You will probably improve your CB rate.
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Good luck to you, im quite positive that luck is what you need as people that comment on others activities and doings are usually dissapointed in themselves and what they have become. I see no need to respond to such childish name calling and obvious lack of intelligence.
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#13 Consumer Comment

aamco means (all automatics must come out)

AUTHOR: TRANZMN - (U.S.A.)

MARK~~~~It seems that you are more interested in the spellin than the point~~~Like any (tranz) shop the builder is the shop not the salesman~~~the salezman is (usually) someone who can smile an lie with definit uderstandin by the customer. KUZ they don't noe. :-)~~~~~~~~The salezman noez how their gonna screw the custumerr before they give the price~~~~~OK~~~but at least they should noe how to fix it with "no" complaint at the end~~~~~~THATZ THE POINT ~~MARK~~~~ By the way mark i love this bizzness ~~~~i understand this bizzness~~I've been doin it for over 30 years~~~~yes that right mark~~~~~30~~~~~i know how to do it right the first time~~~any type of unit automatic/standard from hondas to b500 allisons~~~~~(thats a 1000 lbs bus tranz~~by the way~~~~i'm sure you wouldn't "noe" one if you saw it. And i'm not worried about what you think i know or don't know.~~~~~I can tell you this ~~~~If you make a mistake i can find/prove it and repair it properly.Only because i've already made the same mistake or lacked the knowledge at the time of the mistake~~~~~now is a different time~~~~but the same mistakes are being made daily~~~in shops all over the country by people who say they "noe" how to fixx tranzmizzions~~~~~nobodie izz purrfect~~~the only thing we can do after the fact izz admit it an spend the time/money to cure our mistakes and go on.~~~~~~~Alot of AAMCO shops don't think this way~~~~~Thats why you attack because i can show and explain ~~~~~people who spend their money in these shops deserve what they have been promised~~~~~or don't you agree?~~~~~~~~~
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#14 UPDATE EX-employee responds

Who ever allowed the salesman to sell a reseal on that job is at fault.

AUTHOR: Greg - (U.S.A.)

STUPID, ..By the simple fact that the transmission had a noise means it had a problem other than a leak.

If the customer doesn't want to fix the transmission then send him or her on down the road.

Because no matter how well you explain that fixing the leak will not stop the noise, or fix what is causing the noise, of coarse, you will end up eating it in some way or fashion. If it be because the customer is smart enough to know they got you or if he or she is to dumb to understand you asked for it,Not only asked for it but opened the door and begged for it to happen.
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#15 Consumer Comment

What is a skool? ..This story and report has been blown out of proportion

AUTHOR: Mark - (U.S.A.)

First off, i have no clue what a "skool" is. Perhaps you refer to a "school" ??

Anyway, they gave her the money back and attempted to correct the issue which is all you can do. The rest is merely armchair quarterbacking and piling on. I find it odd you insist in jumping in on everything when maybe you should focus on your shop and/ or spelling issues.

This story and report has been blown out of proportion and i own/manage a successful shop with few if any customer complaint issues.

So, "Tranzmn" from Richmond California, i suggest you present a case without the name calling as it destroys whatever credibility you "think" you might have. Personaly, i read the way you write and dismiss it off the bat.
"skool" "Tranz".... Seems sort of "ghetto" to me. I wouldnt ask your opinion on the weather, much less a Transmission (not TRANZ) problem.

as i suggested, get a life, or borrow one from some you know.
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#16 Consumer Comment

AAMCO people and management followed the procedure taught in the aamco

AUTHOR: TRANZMN - (U.S.A.)

MARK~~~~your comment missed the reel problem.If AAMCO people and management followed the procedure taught in the aamco skool. This would not be here. Figure it out (DUFUSS) iF YOU KNOW HOW TO DO IT RIGHT AND HOW TO SOLVE IT BEFORE YOU GIVE IT BACK TO THE CUSTOMER ~~~This can be avoided~~~~~~Before you put people down for complaining about some shops mistakes and attempts to resolve the problem~~You should try to spend the money in a shop and have it come out wrong~~~~and suffer the problems of being without transportation or knowing if it won't breakdown on you when you have to depend on it for your living~~~~~~~THE TRANZMN
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#17 Consumer Comment

OBVIOUS AAMCO did the right thing and gave a refund to the unhappy customer.

AUTHOR: Mark - (U.S.A.)

This whole story is typical. If the AAMCO was determined to sell just transmissions, why wasnt this later sold one? She went in complaining of a leak and the leak was repaired and the removal of an Isuzu Trooper trans and Tcase (which has to be done) is time consuming. Reading both sides it is OBVIOUS the AAMCO did the right thing and gave a refund to the "unhappy customer". Going well above the call of duty.

The thing that amazes me is people expect 89 vehicles to act and sound as though they are brand new. That trooper probably has 125000 miles on it and will cluunk rattle and roll beyond the trans.

You may not like AAMCO or other transmission businesses but read the complaint, rebuttal and come to your own intelligent conclusion. It is obvious they did what she wanted by fixing the leak. They did not try and sell a transmission. Had they done that, you would say they were just trying to sell transmissions. Damned if you do, damned if you dont. Some of you should get a life.
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#18 Consumer Comment

TRANZ OR NOT THE TRANZ

AUTHOR: Joe - (U.S.A.)

This case is a problem for the shop. Because the sign off of the problem was done (after) the job was paid for and not prior. The AAMCO check out sheet that begins the process of repair has a check off area for all type of conditions present.

AND~~~~ a section for notes to the center manager to tell the customer. For some reason????? People go to AAMCO because they think that experts work on their vehicles, and in most cases are parts changers at best. This seems to be a case where needed repairs where done to repair a leak only and not repair all the problems that were associated with customer service /professional diagnosis/AAMCO procedure. The bottom line is this~~~~~a complete checkout is nessesary the give the customer (COMPLETE) INFORMATION to make a decision on how to proceed to repair their vehicles.

If youv'e been in the business for 39 years + and you go through the aamco training school in PA.

You should use what you learned to make a customer happy an solve the problem EVERY TIME.Then there would never be a need to have this on the web. At least you did the right thing to give the customer back their money an take the loss for YOUR poor customer service and lack of follow through on AAMCO proceedures.

If you don't do the basics (every time) your at risk every time~~~~~~~THE TRANZMN
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#19 Consumer Comment

YOU DO SOMETIMES NEED A NEW TRANS!

AUTHOR: TERRELL - (U.S.A.)

TO THE BRILLIANT ONE WHO SAYS YOU SHOULD NEVER HAVE TO REPLACE THE TRANSMISSION BECAUSE ALL THE PARTS ARE REPLACEABLE, HOW ABOUT A CRACKED CASING?OR WHAT IF THE INTERNAL DAMAGE RUNS OVER THE PRICE OF A REMANUFACTURE UNIT? ON AN IZUZU RODEO A REBUILT TRANSMISSION RUNS AROUND 2500.00 FOR MODERATE DAMAGE. A BRAND NEW ( IZUZU DOES NOT OFFER REMAN. UNITS) IS 3000.00 DO THE MATH
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#20 Consumer Comment

YOU DO SOMETIMES NEED A NEW TRANS!

AUTHOR: TERRELL - (U.S.A.)

TO THE BRILLIANT ONE WHO SAYS YOU SHOULD NEVER HAVE TO REPLACE THE TRANSMISSION BECAUSE ALL THE PARTS ARE REPLACEABLE, HOW ABOUT A CRACKED CASING?OR WHAT IF THE INTERNAL DAMAGE RUNS OVER THE PRICE OF A REMANUFACTURE UNIT? ON AN IZUZU RODEO A REBUILT TRANSMISSION RUNS AROUND 2500.00 FOR MODERATE DAMAGE. A BRAND NEW ( IZUZU DOES NOT OFFER REMAN. UNITS) IS 3000.00 DO THE MATH
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#21 Consumer Comment

YOU DO SOMETIMES NEED A NEW TRANS!

AUTHOR: TERRELL - (U.S.A.)

TO THE BRILLIANT ONE WHO SAYS YOU SHOULD NEVER HAVE TO REPLACE THE TRANSMISSION BECAUSE ALL THE PARTS ARE REPLACEABLE, HOW ABOUT A CRACKED CASING?OR WHAT IF THE INTERNAL DAMAGE RUNS OVER THE PRICE OF A REMANUFACTURE UNIT? ON AN IZUZU RODEO A REBUILT TRANSMISSION RUNS AROUND 2500.00 FOR MODERATE DAMAGE. A BRAND NEW ( IZUZU DOES NOT OFFER REMAN. UNITS) IS 3000.00 DO THE MATH
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#22 Consumer Comment

aamco may be honest if you are rich

AUTHOR: Happy - (U.S.A.)

This is in response to the gentleman from Atlanta, William. Anyone who drives a mercedes can afford to pay whatever rediculous price aamco charges. After going through a lawsuit with aamco for the last four months i know w hy rich people just "pay" because it is so much easier. Without the financial well being rich people enjoy there are not many options for those less fortunate. I had to do all the research and filing, and everything else because i cannot afford to pay 200 dollars an hour for a case that i "might" win. I pay 560.00 a month for my car. What person can afford to hire a lawyer on 25,000 a year salary. Justice is for the rich. My point: If you dont know how it feels (im assuming) to be short on cash you have no idea how hard it is to get justice. Aamco is a rip off period, just look at how many complaints nationwide there are.
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#23 Consumer Comment

AAMCO IS A RIP OFF

AUTHOR: ART - (U.S.A.)

I HAVE FOUND ALL AAMCO SHOPS TO BE A RIP OFF AND HAVE NEVER, I MEAN NEVER FOUND ONE THAT COULD BE CONSIDERED FAIR AND HONEST. HOW DO YOU THINK THEY MAKE THEIR MONEY? CERTAINLY NOT BY ADJUSTING TRANSMISSIONS NOR RECCOMENDING THAT YOU CHANGE YOUR TRANS TRANS FLUID.NO, ALL THEY WANT TO DO IS "SERVICE" THE TRANSMISSION BY OVERHAULING IT OR REPLACING IT WITH A NEW TRANS. ALL TRANS HAVE THE CAPABILITY OF BEING REPAIRED AS THE COMPONET PARTS ARE ALL REPLACEABLE AND WHO EVER SAYS TRANS NEEDS TO BE REPLACED NEEDS TO GO INTO SOME OTHER TYPE OF WORK. MAYBE COUNTERFITING OR SAFE CRACKING WORK WOULD BE JUST AS PROFITABLE.
HAVE A GREAT DAY
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#24 Consumer Comment

doesnt seem like a rip off to me

AUTHOR: rick - ()

im sorry i fail to see how a leaky transfer case causes hard shifting between 1st and second. ide actually feel that the problem is in the trans. meaning i dont feel they were ripped off. i do see how bad bearings could cause problems do develop in the transmission that isnt noticed until the bearings are replaced. bottom line is the transfer case isnt the transmission and she actually recieved free repairs. i guess they would have been better off rebuilding the whole unit at probably twice or more of the cost
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#25 Consumer Comment

AAMCO IS a less than kosher operation, but watch the Atlanta remarks..;-)

AUTHOR: Sherri - ()

I was born and raised there and I am quit literate. ;-)

AAMCO is in the business of SELLING transmissions and transmission repairs not needed. They have been scamming people for YEARS.
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#26 0

EDitor's Comment

AUTHOR: - ()

Hey Bubba,

What's your point? So you gave them the secret handshake - who cares! How does that mitigate the fact this person was ripped off?

Listen up, people! If you think you are going to oppose a victim, we are not going to let you get away with taking an illogical, mindless position. Especially this dufus, who, just because they treated him real nice (if indeed he isn't actually an "AAAMCO" shill (who can't spell - but perhaps that is redundant, Atlanta=illiterate)

Thank you,

[email protected]
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#27 Consumer Comment

Anderson

AUTHOR: William - ()

I have had two transmissions rebuilt at the Anderson, SC shop and they have been a pleasure to work with. While my transmission repair was expensive (a 93 560 Mercedes) they have been nothing but honest. They gave me a preliminary price before they started and then called me back and told me about the "Hard Parts" price. Pretty simple really.



And when they called me after the repairs were complete they said they had made a mistake and they misquoted me. They deducted $273.00 becuse they miscalculated on the price of a part.



I will drive or tow my car from Atlanta, GA to the Anderson, SC Aaamco to work with such good people anytime.



Great restaurant next door too.
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#28 Consumer Comment

where you should be

AUTHOR: joe - ()

Sounds to me Wayne that you are where you should be. On the net exposed as the crook you are.
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#29 REBUTTAL Owner of company

Lady wants work done free...has no technical knowledge

AUTHOR: Wayne - ()

To whom this may concern,



Patricia Braziel brought her trooper in for a leak. We put her car up on the lift and found that the leak was between the transmission and the transfer case.



She agreed to have the leak repaired over the phone. The leak consisted of having to reseal the entire transfer case. This was all new seals gaskets o-rings etc.



After the vehicle was completed and paid for, she immediatly began complaining about a noise. It was documented on her paperwork, that she signed, that the transmission had a noise, not the transfer case, which was the only part of her car that we touched. Keep in mind that when she left my shop she knew that she had this problem but insisted it was something that we had done. I can understand her concern for the noise but she brought the car to me for a leak not a noise. She would do nothing but complain and talk about lawyers.



We offered to pay the bill for her to carry the car somewhere else and get a second opinion. She also refused to do that. The only thing she was willing to do was complain.



Finally after we had talked to her until we were blue in the face we gave her all of her money back. Therefore she was able to get her leak fixed for free.After she got her money back she still complained. Then she decided she would put us on the web in bad name.



Wayne Slawson
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#30 0

Correction (worn bearings - not worn gears)

AUTHOR: - ()

Correction (worn bearings - not worn gears) Sorry,the manager took the paperwork back from me and I had to go from memory. I later found handwritten notes with correct info. These notes were provided by the service representative. Thanks for reading. Any help would be wonderful!!

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