- Report: #1003286
Report - Rebuttal - Arbitrate
Complaint Review: AAMCO of Lakewood Wa
AAMCO of Lakewood Wa12006 Pacific Hwy. SW Lakewood, Washington United States of America
AAMCO of Lakewood Wa Mega Cars LLC In November 2012 my wife brought my 2009 Dodge Ram in for a transmission service. I was deployed to Afghanistan during this time so I was not able to deal with this myself. They used the wrong fluid a Lakewood, Washington
*UPDATE EX-employee responds: AAMCO dishonest employer
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A month after the services were completed my wife took a trip to California to visit family over the holidays. The truck broke down in Carlsbad, CA and was taken to the local dealership. The service manager indicated that the transmission was 2 quarts low on fluid and the wong type of fluid was used. She indicated that the transmission had just been serviced a month ago. The cost to repair the truck was $1213.56.
When my wife returned to Washington, she called AAMCO and explained what happened. At first they seemed very cooperative but then started to give her the run around and question the validity of everything the dealership said was wrong. Finnally they said they were not responsible and offered nothing to make the situation right.
On my return from deployment, I called and spoke with Dale (he is listed as the owner on the BBB website). He told me that nothing they did to my truck would have caused the type of failure that occurred. I informed him that I found it strange that leaving the transmission 2 quarts low would not cause any damage and this issue was totally unrealted. He stood by his position.
This report was posted on Ripoff Report on 01/25/2013 11:47 AM and is a permanent record located here: http://www.ripoffreport.com/r/AAMCO-of-Lakewood-Wa/Lakewood-Washington-98499/AAMCO-of-Lakewood-Wa-Mega-Cars-LLC-In-November-2012-my-wife-brought-my-2009-Dodge-Ram-in-f-1003286. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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