- Report: #811511
Report - Rebuttal - Arbitrate
Complaint Review: AAMCO
AAMCO55 Midtown Bridge Approach Hackensack, New Jersey United States of America
AAMCO Globe Tires Deceptive Hackensack, New Jersey
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I knew of the free diagnostics that they offered, so I located the closest Aamco repair shop.
I drove the car over there on Friday and they said it will take about 2 hours to finish the diagnostic exam.
They called me about 2 hours later and told me that they would have to open up the transmission and check it. I spoke to a Nick, and he told me that there would be a charge of $685 to do this physical inspection. And that if I were to get the repair done by them, then that amount would be credited towards the repair. They never gave me any contract or order form to sign either. So I told him "I guess we have to do it to find out whats wrong". He told me that if I were to go ahead with the repair, the charge would start at about $1800 to $1900.
I got a call Monday morning and was told the repair would cost me $3500. He mentioned that the torque converter was the problem. I wasn't ready to pay $3500 for the car. It had over 100,000 miles on it, and it was still in running condition.
So I told him that I might not get it repaired, thinking I'll end up still having to pay the $685 that was mentioned in the beginning, but he told me that even if I don't repair it, it would cost me $1400 just to put it back together!
Now I was furious. If I decided to get it fixed, it will cost me $3500. If I decide not to fix it, I would still have to pay $1400 just to get the car back.
This report was posted on Ripoff Report on 12/19/2011 05:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/AAMCO/Hackensack-New-Jersey-/AAMCO-Globe-Tires-Deceptive-Hackensack-New-Jersey-811511. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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