- Report: #140291
Report - Rebuttal - Arbitrate
Complaint Review: AAMCO
AAMCO1405 Auto Center Drive Walnut Creek, California United States of America
AAMCO Ripoff! 1yr w/problems and Transmission still not working right, 15 mos since and new Transmission needed again! Walnut CreekWalnut Creek California
*REBUTTAL Owner of company: Sorry
*Author of original report: Total Liar! NO money was EVER given back to me
*Consumer Comment: New Owners
*REBUTTAL Owner of company: Checked around
*REBUTTAL Owner of company: Out of Date
*Consumer Comment: Incomplete repair A salesman is a guy who lives on how much he charges
12/05/2002 When I picked up my vehicle, I informed the owner-PAT that the vehicle was not performing properly and it felt sluggish after the work AAMCO had performed on the tranny. I was instructed to drive my vehicle for a couple of weeks and that maybe it felt different I was driving another vehicle while my vehicle was getting repaired at AAMCO. NOT!
01/15/2003 My car was still not performing properly so I called AAMCO again and took my vehicle into their shop again. I informed the owner Pat that the tranny had no power. He informed me to drop it off to them and they would check it out. He repeatedly said there was no problems with the work that AAMCO had done and couldn't duplicate what I said was going on.
He sent my vehicle to a Chevy dealer in the area to see if the tranny was within "spec". The Chevy dealer said that what they tested for (the work that AAMCO performed on the tranny) was within "spec". I called the Chevrolet dealer and asked what they performed and looked for and they stated that they checked the performance of the transmission and it was within spec. Whatever that means!
09/22/2003 Now I have no reverse! Back to AAMCO! 10 months later and the transmission is broken yet again. Thank God it was still under warranty. If it had broke 2 months later, it would have been tough luck on my part because my 12 month, 12,000 mile warranty would have ran out. Belive it or not, they supposedly repaired the tranny again, stating they removed, repaired and reinstalled the tranny under warranty and at no charge. They had to repair and reinstall toruqe converter and sesal pump along with the tranny.
09/30/2003 Now the vehicle is shuttering and shaking like crazy, there's no power and of course feels more like a 2 cylinder half car than a V8. AAMCO repaired it under warranty yet again. They replaced the torque converter for the 3rd time and told me as a courtesy also replaced one of the 4 02 censors, since it went out while they were repairing it. Oh and did I mention...Now they're stating that I have a Fan Clutch Problem and that will need to be replaced as well. You think they would have found that the first time around, not the 4th time!
11/04/2003 It's been a year of AAMCO Hell. My vehicle is back at AAMCO yet again. Now it revs out of gear at 30mph and revs while in gear with my foot on the brake. Now AAMCO replaced the control module, steels, frictioins, pressure plate, band and pump assembly. Did they just not replace it the last 5 times they had the vehicle? Shouldn't that have been included in the first visit when they repaired and replaced the entire transmission?
04/16/2005- I gave up on my car after numerous other calls and trips to AAMCO and them not helping me. I think they see me as a stupid female that they could just take advantage of and did.
I have had to just deal with a junky V8 vehicle that drives like crapola. I've lost so much time from work, have had nothing but problems with my vehicle since I took it to AAMCO, have spent over a year dealing with the jerk owner and now my vehicle is grinding metal big time while in drive and worse while in reverse. Needless to say...it needs a new tranny again!
The car started making this weired noise like I was dragging pieces of metal along side of me while traveling down the road. When I put it into reverse it took all the metal pieces and grinded them up some more and made an even louder noise. Called AAA and had them tow it home.
Of course I then called AAMCO to see what they could do...They told me that since my warranty is up, they would work with me, but they would now have to charge me. I DON'T THINK SO.
After only 36,000 miles I need another tranny??? What's wrong with this picture?
As of 04/20/2005 I am now suing these son of a guns and taking them to court! Any advice from any of you out there would be totally awesome.
Lavell DISCOVERY BAY, California
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This report was posted on Ripoff Report on 04/25/2005 04:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/AAMCO/Walnut-Creek-California-94596/AAMCO-Ripoff-1yr-wproblems-and-Transmission-still-not-working-right-15-mos-since-and-ne-140291. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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