- Report: #1071171
Report - Rebuttal - Arbitrate
Complaint Review: AARP UNITEDHEALTH CARE ENHANCED PART D
AARP UNITEDHEALTH CARE ENHANCED PART DHOT SPRINGS, Arizona USA
AARP UNITEDHEALTH CARE ENHANCED PART D RIPOFF MISLEADING SALES INFO HOT SPRINGS Arizona
*UPDATE Employee ..inside information: Coverage Gap
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AARP UNITED HEALTH CARE IS QUITE THE CON ARTIST OF COMPANIES--when signing up for new part d insurance i ensured i would not go into the coverage gap and that the cost of the meds were indeed lower than the company i was with and both AARP & MEDICARE ensured me this was the case. So April and May the prices they gave me were correct. Well come June i was being charged 15% instead of the company co-pay which was cheaper and when i called I was told by AARP that i was in coverage Gap---well i fought and argued with them and medicare to prove i was not subject to coverage gap--aarp website an explanation of benefits paperwork deliverd by mail to my house all show i was in initial cover and was not subject to coverage gap because i receive extra help--they kept ensuring me the website and the EOB was wrong and i was subject to coverage gap---so finally after about 20 calls total between AARP and MEDICARE they finally admit I am right I am not subject to coverage gap HOWEVER A VERY BIG HOWEVER---that even though i am not in the coverage gap the amount of money i have reached would TECHNICALLY PUT ME IN THE COVERAGE GAP---so they are putting me in "AN INVISIBLE COVERAGE GAP" **(the words of AARP CSR) not mineso they are going to charge me 15% not the co-pay and i should feel lucky that they only cahrge me the 15% and not the regular 78% or whatever it is they charge for people who ACTUALLY ENTER THE COVERAGE GAP---so thinking this is absolutely absurd i call medicare and tell them about this "INVISBLE COVERAGE GAP" the medicare CSR assured me this isnt true--until she checked into it for about 30 minutes and to both our surprise IT IS COMPLETELY LEGIT---they lured me in and now they got me---dont go with AARP unless you hear all the facts!!!!!! I am still young and am able to read and understand things i just feel bad for all the old people in this predicament and cant understand all the coverage gap and invisble coverage gap---
SHAME ON YOU AARP!
This report was posted on Ripoff Report on 07/29/2013 07:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/AARP-UNITEDHEALTH-CARE-ENHANCED-PART-D/HOT-SPRINGS-Arizona-71903/AARP-UNITEDHEALTH-CARE-ENHANCED-PART-D-RIPOFF-MISLEADING-SALES-INFO-HOT-SPRINGS-Arizona-1071171. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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