• Report: #305658

Complaint Review: ABC Distributing AKA LTD Commodities LLC

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  • Submitted: Sun, February 03, 2008
  • Updated: Mon, June 01, 2009

  • Reported By:El Dorado Hills California
ABC Distributing AKA LTD Commodities LLC
2800 Lakeside Drive Bannockburn, Illinois U.S.A.

ABC Distributing AKA LTD Commodities LLC Major RipOff Company Bannockburn And Northbrook Illinois

*UPDATE Employee: abc distributing Announces New and Improved Shipping Rates

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I wish I would have found your website before I placed an order with this company! Every item ordered was shipped individually with an average $7 per item ship/handling charge!

I tried several times to call their customer service line to cancel my order but the line was always busy. I requested by email that they stop any further shipments but they sent them anyway and never even acknowledged the email I sent. My order with them was $56.70 and they charged me $27.50 in shipping fees. Over 50% shipping and delivery!!!

I should have known something was wrong when I was placing the order. I never got to a "check out" screen to enter the payment and finalize the complete order showing all charges.

Based on other comments posted, I'm sending them payment for the items I've received so my account doesn't go to collection but I am definitely marking it paid under duress.

This is a MAJOR RipOff. From other postings it appears that this company's plan is to ship one item at a time. They do not disclose that items will be shipped individually or what the shipping charge for each item will be. If they had, I definitely would never have placed an order with them.

BTW, 2 items out of the 4 I ordered were broken and I had to glue them back together. The quality of the items I received weren't very good either.

EMorgan
El Dorado Hills, California
U.S.A.

This report was posted on Ripoff Report on 02/03/2008 01:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/ABC-Distributing-AKA-LTD-Commodities-LLC/Bannockburn-Illinois-60015/ABC-Distributing-AKA-LTD-Commodities-LLC-Major-RipOff-Company-Bannockburn-And-Northbrook-I-305658. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

abc distributing Announces New and Improved Shipping Rates

AUTHOR: Jodi S - (U.S.A.)

Hi EMorgan!

I was following up on your previous blog comment on abc's shipping policies.

At abc distributing, we really take customer feedback seriously. We heard your requests and I am really excited to let you know we made significant improvements to our shipping policies by creating a shipping rate chart! Now you can know your total shipping costs up front, and whether we ship your order in one box or several, you'll never pay more than what our chart indicates.

If you want to learn more about these great changes please visit us at www.abcdistributing.com or let me know how I can answer any questions by emailing me at helpline-abc@abcdistributing.com.

Thanks!

Jodi
Account Specialist
abc distributing
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