- Report: #226381
Report - Rebuttal - Arbitrate
Complaint Review: ABC Distributing
ABC Distributing2800 Lakeside Drive Bannockburn, Illinois U.S.A.
ABC Distributing RIP OFF SHIPPING CHARGES/BUYER BEWARE Bannockburn Illinois
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I contacted their Customer Service, was on hold for 30 minutes. The customer service rep said I could only return the items if they were damaged or broken. And then I had to pay shipping charges to return them in addition to the shipping charges of $13.38 I already paid. I asked why I received one item at a time and was told they have many warehouses and some items are shipped from different warehouses, that is why the shipping charges vary. I told her this was highway robbery and how can they get away with this. Well she replied, "We have been in business for 40 years".
I then asked for a supervisor , she replied with "We do not have a supervisor here". I still have 3 more items coming that were shipped out today. I can't wait to see the charges on those. I wish I had reviewed this site before I ever ordered. I can say, Please do not order from this company.
Simi Valley, California
This report was posted on Ripoff Report on 12/19/2006 11:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/ABC-Distributing/Bannockburn-Illinois-60015-6016/ABC-Distributing-RIP-OFF-SHIPPING-CHARGESBUYER-BEWARE-Bannockburn-Illinois-226381. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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