• Report: #991671

Complaint Review: ABC Gift Cards

  • Submitted: Sat, January 05, 2013
  • Updated: Fri, January 11, 2013

  • Reported By: Seth — Bellaire Texas United States of America
ABC Gift Cards
319 US Highway, 130 Ste 123 East Windsor, New Jersey United States of America

ABC Gift Cards Should have read these reports first! East Windsor, New Jersey

*Consumer Comment: Same Experience

*Consumer Comment: This is not a scam

*Author of original report: Just received a call back

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Placed a sell order on December 26 and shipped them by gift card priority mail (with tracking). The website shows they received it and started to process it. But has been showing "Review" in the order process for more than 4 days now.

When I tried to call and inquire, all reached was an automated system and put on hold for 7-8 minutes, each time being told I would speak with the next available operator. Well each time I waited and was put through to voicemail after waiting. This happened 4 times! Left a message the last time and it says I will get a call back by the ends of the day! Never happened. Never could reach a person! Send a message through their website and though I received an automated response, never heard back!

It stated very clearly on their website that for all sell orders, payment will be made within 24 hours ofr receipt of them receiving the card. Well that clearly didn't happen!! Still waiting to hear back from them - have doubts that I ever will. Either terrible customer service or complete scam - can't tell you which yet!

This report was posted on Ripoff Report on 01/05/2013 07:03 AM and is a permanent record located here: http://www.ripoffreport.com/r/ABC-Gift-Cards/East-Windsor-New-Jersey-08520/ABC-Gift-Cards-Should-have-read-these-reports-first-East-Windsor-New-Jersey-991671. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Same Experience

AUTHOR: Mike - (United States of America)

I ordered nearly $3000 of gift cards through ABC on 12/27/2012.  I soon after received an email saying that they were being sent via USPS and I should receive them within 1-3 days.  It is two weeks later and still nothing.  I have emailed them and finally got a response back asking for the order numbers (I had sent them the tracking numbers) so I provided those.  Still no response after providing those.  Have tried to call multiple times and get the same experience were you wait on hold, never get through and eventually just get dumped into voice mail where they say they will get back to you within 1 business day but do not.  Just a little communication would go a really long way if this is not a ripoff.  Anyway, pretty soon I will contact BBB and my credit card company.
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#2 Consumer Comment

This is not a scam

AUTHOR: megasus79 - (United States of America)

I sold a gift card to ABC on December 27. Aftre giving them my bank account info so that I could receive a direct deposit for the sale, I was concerned after reading these reports. But I received my deposit this morning, less than two weeks after mailing the card. I have no problems with this company whatsoever and would use them again.
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#3 Author of original report

Just received a call back

AUTHOR: SJM - (United States of America)

Just received a call and they said I should receive my Amazon $ today.
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