- Report: #933715
Report - Rebuttal - Arbitrate
Complaint Review: ABC Gift Cards
ABC Gift Cards319 US Highway 130 STE. 123 East Windsor,, New Jersey United States of America
ABC Gift Cards abcgiftcards.com Michelle is the queen of the scam. I checked on the status of my card 10 biz days after mailing. After 5 emails and 3 phone calls, I've gotten 1 response and NO MONEY!!!. East Windsor,, New Jersey
*Consumer Comment: Same issues as everybody else
*UPDATE Employee: Re:
A business' first
line of defense
on the Internet.
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I tried emailing Michelle back and calling the 800 number to get assistance. Nobody answers the phone, EVER!!! You wait on hold for 5 minutes until you get a voice mail. I never received a response on Friday, and attempted to contact them again on Monday 8/27. I left a voicemail and sent an email and still received no response. I tried one last time to get an update on my order on Tuesday 8/28 and have not gotten a response. I have filed a formal complaint with the BBB, whom ABC boasts about thier A rating and outstanding customer service. [continued below]....
This place is a joke!!!! Michelle might be the only person that works there and she is helpless at best, if not completely incompetent and unable to provide minimal amounts of acutal customer service. I went with this company because they offered more for my card than the other websites, but that's obviously their trap for you to give them your giftcards so they can re-sell them without paying you.
This report was posted on Ripoff Report on 08/28/2012 10:56 AM and is a permanent record located here: http://www.ripoffreport.com/r/ABC-Gift-Cards/East-Windsor-New-Jersey-08520/ABC-Gift-Cards-abcgiftcardscom-Michelle-is-the-queen-of-the-scam-I-checked-on-the-status-933715. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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