- Report: #821187
Report - Rebuttal - Arbitrate
Complaint Review: ABC Quality Moving
ABC Quality Moving1110 5th Ave., Monrovia, CA 91016 El Paso, Texas United States of America
ABC Quality Moving Countrywide Trucking Interstate move with major damages and awful customer service El Paso, Texas
*Consumer Comment: This is ABC Quality Movers in California not St Louis MO
The truck they brought was not large enough so they asked if I could store in the garage and they would come back for it later. Again I was l leaving the next day and the person who was moving in was moving in two days later. The movers left behind many items that I was charged for like packing tape and tissue paper. They also left behind parts of my tables and fridge. Once my stuff arrived some items were damaged - after many calls which were not returned I finally reached out to the claims agent they sent me to. I heard nothing for many weeks.
I phoned ABC movers again and they said to just keep e-mailing. Still nothing so I called again and was told "good luck with your claim" after questioning why this was taking so long. They eventually told me that no one was receiving my e-mails yet when they finally responded my e-mail link was on the e-mail. Not sure what is going on with this company but it was awful. My actual price was $3,000 mor than quoted. The whole thing was ridiculous and I would have rather spent the same amount but with a quality company.
This report was posted on Ripoff Report on 01/11/2012 12:26 PM and is a permanent record located here: http://www.ripoffreport.com/r/ABC-Quality-Moving/El-Paso-Texas-79902/ABC-Quality-Moving-Countrywide-Trucking-Interstate-move-with-major-damages-and-awful-custo-821187. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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