• Report: #3506

Complaint Review: ABC Wheel $ Tire

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  • Submitted: Mon, October 02, 2000
  • Updated: Mon, October 02, 2000

  • Reported By:Alexandria VA
ABC Wheel $ Tire
3711 Foothill Blvd. LA CRESCESNTA, California U.S.A.

Rip Off Artist - ABC WHEEL & TIRE, 3711 FOOTHILL BLVD., LA CRESCESNTA CA

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On August 28, 2000, I purchased tires & wheels from ABC Wheel & Tire, 3711 Foothill Blvd., Lacrescesnta, CA 91214. I was told that the merchandise would arrive within 7 business days, but the shipment never came. I called the company to find out what was going on, I was told "we are having a bad quarter", and that they didn't have what I ordered in stock. Since they already had my money via wire transfer from Western Union, I tried to compromise by ordering my 2nd or 3rd choice of wheels, which they didn't have in stock either. I was told that they actually had only 1 style of wheel in stock, which I did not want. I then asked for refund of the $943.00, that I had already spent. I was told that my choices were to either take the wheels that they had, go on back order (but they couldn't give me a date of when I would get my merchandise), or get a refund of only 80% (store policy for cancellation). I requested a full refund, because they sold me a product that they didn't have and they knew that at the time I placed my order. The salesman became angry and hung up on me. I have called back several times asking for a full refund, I have also mailed and faxed a demand letter asking for a refund, but have not received a reply or refund.
I called my credit card company to see if they could help me resolve the matter, but was told that they are not responsible because the money was a wire transfer to Western Union, who is not responsible because they "only process the transaction". I believe fraud is being committed, ABC Wheel & Tire have you wire the money, then they take your order, knowing that they have nothing in stock. And when you request a refund they keep either all of your money or 20% for a "restocking fee" when they had nothing to restock. Meanwhile, the wire-transferred cash has been taken.
As of today September 22, 2000, I have lost more than $966.00, for the wheel purchase, the transaction fees, and long distance calls, trying to resolve this matter. And all without so much as a reply from this company.

This report was posted on Ripoff Report on 10/02/2000 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/ABC-Wheel-Tire/LA-CRESCESNTA-California-91214/Rip-Off-Artist-ABC-WHEEL-TIRE-3711-FOOTHILL-BLVD-LA-CRESCESNTA-CA-3506. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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