- Report: #1082982
Report - Rebuttal - Arbitrate
Complaint Review: ABT Media and Marketing
ABT Media and Marketing731 Airport Road Panama City, Florida USA
ABT Media and Marketing Chris James NEVER DO BUSINESS WITH THEM! Panama City Florida
*REBUTTAL Owner of company: NEW OWNERSHIP
*Author of original report: Number DON'T lie!!
*REBUTTAL Owner of company: Response to Dane Koller's report
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ABT Media and Marketing has very unethical practices and have been caught in many lies. I have paid ABT Media and Marketing over $8500.00 in the last year for services that were not fulfilled. I had them build a website which STILL ranks as one of the lowest rankings in the industry in Florida! I also had them optimize my other website at $800 per month, which was poorly administered. They even forgot several services including a social media optimizing! I had to call them 3 months after to ask them about it, and they stated that they forgot to include that, however, they DID NOT forget to charge me for it! Their reporting is on an email format similar to this: photo booth ....8 down -2 photo booth rentals....13 up +1.... EVERY month I had to call and remind them to send me a report! They forget to send them! REALLY?!!!! The company I am with now sends me bi-monthly reports and they are an 11 page attachment with graphs, stats, rankings..... I'm a little concerned for Chris, the owner, because she forgets a lot! My mother had alzheimer's and I can sense a little of that. When I switched to ABT from another SEO company that optimizes Websites, my site was ranking number 3 for the key words, "photo booth rental(s)" when I left ABT last month, my company is not even showing up on the 4th page for "photo booth rentals" and I have fallen to number 9 for "photo booth rental." I really think Chris "forgot" to optimize my website every day. Now she is claiming that I owe her for a month of service (8-1 to 9-1) when my month has ALWAYS started on the 17th. I have records to show this. She "forgot" again and said that my month started on the 1st and therefore owe a month of service that was never provided! I have also caught her in another lie from an email I retrieved from my cousin who also uses her services (not for much longer though). In it she states on Aug. 10th "FOR THE RECORD, we did not do ANY website work for him." But now she wants payment for "services" from 8-1-8-3!
Please do not ever use this comapny for SEO services. You will not get the results you are looking for! They always come up with an excuse as to why your site is low in rankings! It would be similar to staying with a personal trainer for years while only getting fatter!
This report was posted on Ripoff Report on 09/09/2013 12:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/ABT-Media-and-Marketing/Panama-City-Florida-32405/ABT-Media-and-Marketing-Chris-James-NEVER-DO-BUSINESS-WITH-THEM-Panama-City-Florida-1082982. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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