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Report: #839950

Complaint Review: AC Lens

Submitted: Wed, February 15, 2012
Updated: Wed, February 15, 2012

Reported By: David — Missouri City Texas U.S.A.

AC Lens

4625 Diplomacy Drive Columbus, Ohio United States of America

Phone: 1-888-248-5367
Web: http://www.aclens.com
Category: Optical Products & Repair

AC Lens Double charged me for contact lens order, refuses to refund money Columbus, Ohio

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I ordered 4 boxes of contact lenses on the AC Lens website. I was charged for 8 boxes of contact lenses. My doctor had only approved the purchase of 4 boxes, and I was only shipped 4 boxes. When I contacted AC Lens, they said they had only charged me for 4 boxes and refused to correct the problem, even after I showed them the credit card charge for twice the amount I owed them. I have never in my life been ripped off this badly.

This report was posted on Ripoff Report on 02/15/2012 09:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/AC-Lens/Columbus-Ohio-43228/AC-Lens-Double-charged-me-for-contact-lens-order-refuses-to-refund-money-Columbus-Ohio-839950. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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