- Report: #975772
Report - Rebuttal - Arbitrate
Complaint Review: AC Parts Distributors
AC Parts DistributorsPO Box 160547 Altamonte Springs, Florida United States of America
AC Parts Distributors Eric Schmidt Broken Written Promise to Refund Return Shipping Altamonte Springs, Florida
*Author of original report: Gas Valve Return Postage Promise Broken
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I contacted the company to report thier mistake.
They apologized for any inconvenience and told me to return the valve and when they received the tracking # and a copy of the shipping receipt they would send the correct valve and reimburse me for shipping.
I was told to use USPS but as this shipper is not available in Canada, I used UPS.
I emailed the required information but was refused shipping reimbursement.
The order was cancelled and the original cost was returned.
I now have no valve and am out of pocket $100 (Duty, brokerage fee and return shipping)
I have a complete record of all discussions as it was conducted by email.
This report was posted on Ripoff Report on 11/29/2012 05:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/AC-Parts-Distributors/Altamonte-Springs-Florida-32716-0547/AC-Parts-Distributors-Eric-Schmidt-Broken-Written-Promise-to-Refund-Return-Shipping-Altamo-975772. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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