• Report: #448164

Complaint Review: ACAI Berry Detox - FWM Laboratories

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  • Submitted: Fri, May 01, 2009
  • Updated: Sun, May 03, 2009

  • Reported By:San Francisco California
ACAI Berry Detox - FWM Laboratories
3007 Greene Street Hollywood, Florida U.S.A.

FWM Laboratories - ACAI Berry Detox, continued to charge my credit card several times after cancellation - still have not been refunded Hollywood Florida

*Consumer Suggestion: Stop product shipment now

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At first I signed up for the free trial. It didn't indicate anywhere clearly that I would get into a monthly subscription that would cost $87.31 a month. So after I figured it out I called and cancelled my subscription. That was on March 10. After I cancelled I got nothing so I called back twice and finally got a refund, but then I continued to get billed on my credit card and kept receiving a new bottle of the product.

I returned the products and kept all the delivery proofs. I called again and again, still didn't get any refunds. In the meantime I cancelled my credit card and ordered a new one so they can't continue billing me. But I still haven't been able to get the other two refunds. I have told them that I will sue them if they don't pay me by next week, and I will.

Bluebird
San Francisco, California
U.S.A.

This report was posted on Ripoff Report on 05/01/2009 07:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/ACAI-Berry-Detox-FWM-Laboratories/Hollywood-Florida-33020/FWM-Laboratories-ACAI-Berry-Detox-continued-to-charge-my-credit-card-several-times-afte-448164. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

Stop product shipment now

AUTHOR: Angelo Rush - (U.S.A.)

You must have overlooked that information on the terms and agreement. You have to cancel within the 14-day trial period or you'll pay the full amount.I've got another helpline: 866-949-0138. Dial this no. In no time, they'll stop future shipments of products to your address.
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