• Report: #410166

Complaint Review: ACAIBURN

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  • Submitted: Fri, January 09, 2009
  • Updated: Thu, July 16, 2009

  • Reported By:MONTAGUE New Jersey
ACAIBURN
11 ATTABASCAN AV Sherwood Park, Alberta U.S.A.
  • Phone: 973-9972599
  • Web:
  • Category: Barbers

ACAIBURN - WU YI BURN - EXTREME ACAI BERRY SHORTED ME 2 MONTHS OF A SUPPLY SENT BARELY ONE MONTH AND CHARGED MY DEBIT CARD FOR 2 MORE MONTHS TO TOTAL 3 MONTHS SHERWOOD PARK Alberta

*UPDATE Employee: Hello

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PURCHASED A 3 MONTH SUPPLY OF ACAIBURN OVER THE INTERNET PAID 3 MONTHS ON MY DEBIT CARD RECEIVED BARELY ONE MONTH'S WORTH AND EITHER WISH TO BE REFUNDED OR RECEIVE THE BALANCE IN GOOD FAITH

Anonymous
MONTAGUE, New Jersey
U.S.A.


This report was posted on Ripoff Report on 01/09/2009 02:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/ACAIBURN/Sherwood-Park-Alberta/ACAIBURN-WU-YI-BURN-EXTREME-ACAI-BERRY-SHORTED-ME-2-MONTHS-OF-A-SUPPLY-SENT-BARELY-ONE-410166. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Hello

AUTHOR: Wuyi Source - (U.S.A.)

Hello,

I'm sorry if there was some confusion about your offer and subscriptions. We honestly didn't mean to inconvenience you in any way. The terms and conditions of our offer are visible on the order page, but we will try to make them clearer in the future. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you did not understand our terms and conditions we are happy to offer you a full refund if you would like to return the product. We have always honored our 60-day guarantee and will continue to do so in the future as we try to improve our site. You can talk to customer support using our Live Chat system 24 hours a day, seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-989-8945 or visit our site http://www.acaiburn.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Thanks,

Acai burn team
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