• Report: #530273

Complaint Review: ACAIBURN

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  • Submitted: Sat, November 28, 2009
  • Updated: Wed, December 09, 2009

  • Reported By: Eileen — Brampton Ontario Canada
ACAIBURN
Internet United States of America

ACAIBURN Acaislimplus FRAUDULENT INTERNET SCAM, MAD AS HELL WITH THIS COMPANY, THEY STILL HAVE MY MONEY PO Box 10276 Des Moines, Iowa 50381 1725 McPherson C, Internet

*UPDATE Employee: Hello,

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I have been scammed by this company Acaiburn/Acaislimplus to the tune of $85.  They have had my money for over 2 months now and dont seem to want to give it back.


They are taking peoples money fraudulently.


I returned all products as soon as I received them which on Sept.21/09, I tracked it & it was delivered Sept.28/09 to the address in Canada that they gave me.


After numerout emails,6 to be exact, (could not get them on the phone) they still have not returned the money they took from my credit card. $85


This company  should be investigated by the Fraud Squad and put out of business.


 


This report was posted on Ripoff Report on 11/28/2009 08:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/ACAIBURN/internet/ACAIBURN-Acaislimplus-FRAUDULENT-INTERNET-SCAM-MAD-AS-HELL-WITH-THIS-COMPANY-THEY-STILL-530273. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Hello,

AUTHOR: Miriam.Hudson - (United States of America)



Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-591-2190 or visit our 24/7 live help at https://www.acaiburnpremium.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,

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