• Report: #987836

Complaint Review: ACCOUNTNOW PREPAID CARD

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  • Submitted: Thu, December 27, 2012
  • Updated: Thu, December 27, 2012

  • Reported By: Cakconn — Luther Oklahoma United States of America
ACCOUNTNOW PREPAID CARD
Rammon, California United States of America

ACCOUNTNOW PREPAID CARD Greendot Moneypak WARNING ! Accountnow Propaid Credit Card Rammon, California

*UPDATE Employee: We would like to help.

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December 23 I went to withdraw money that was on my Account Now Card.  The ATM took my card at the request of Acountnow.  I had $800 in my account.   I call customer service and they refer me to a Greendot number and they can not locate my account.  I call accountnow back and they will not give me any information.  I said I want my money back and they only say your account has a zero balance.  I have receipts and prints of my account activity and I have $800 in my account.  They will not do anything to help me get my money.

Do not trust this company.  I have had and used this card for 7 years and this is the first time I have had a problem and the last.  $800 is alot of money to be taken for no reason and no help.  D not use one of these cards for anything, if you have one, get a different one.  These people took my money !

This report was posted on Ripoff Report on 12/27/2012 05:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/ACCOUNTNOW-PREPAID-CARD/Rammon-California-/ACCOUNTNOW-PREPAID-CARD-Greendot-Moneypak-WARNING-Accountnow-Propaid-Credit-Card-Rammo-987836. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

We would like to help.

AUTHOR: AccountNow - ()

Hello Cakconn,

I am sorry to hear you had an issue with your account. If your issue is still outstanding, we'd like to help. Unfortunately we cannot discuss your personal information in a public forum. Can you send us an email at customerserviceRR@accountnowinc.com and reference your name, phone number, and last four digits of your card number?

Thanks,

GF

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