- Report: #1170106
Report - Rebuttal - Arbitrate
Complaint Review: ACE Cash Expresssd
ACE Cash Expresssd410 E Pioneer Pkwy #200 Grand Prairie, Texas USA
ACE Cash Express , ACE Check Cashing, 410 E Pioneer Pkwy #200, Grand Prairie, TX 75051, HAS DECEPTIVE, FALSE AND MISLEADING ADVERTISEMENTS CONCERNING CHECK CASHING FEES. ADVERTISES ONE FEE AND WHEN YOU GO THERE THEY GIVE A DIFFERENT FEE THAN WHAT IS ADVERTISED. I ASKED THE AGENT FOR THE MANAGERS NUMBER AND SHE REFUSED TO PROVIDE IT. I HAD TO CALL ANOTHER STORE TO GET IT. I CALLED THE MANAGER NAMED 'JIMMY' AT 214-529-5501 AND HE DIDN'T CARE. ACE CHECK CASHING TRIED TO CHARGE ME $15.22 TO CASH A $386.00 COMPUTER GENERATED PAYROLL CHECK. Grand Prairie Texas
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This business, Ace Cash Express, has extremely dubious Business Practices. It engages in False and Deceptive Advertisements regarding check cashing fees. They tried to charge me $15.22 to cash a computer generated payroll check of $386.00 instead of the 2% advertised price. Common occurrence at this store to create different unadvertised fees. I asked for the manager's number and the agent refused to give it. I had to call another store to get it. They told me his number was 214-529-5501. The manager whose name was Jimmy (probably a false name) was of no help. He acted as if he didn't care. I will never return.
This report was posted on Ripoff Report on 08/15/2014 09:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/ACE-Cash-Expresssd/Grand-Prairie-Texas-75051/ACE-Cash-Express-ACE-Check-Cashing-410-E-Pioneer-Pkwy-200-Grand-Prairie-TX-75051-H-1170106. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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