- Report: #797228
Report - Rebuttal - Arbitrate
Complaint Review: ACE HARDWARE
ACE HARDWARE4343 N. Andrews Ave. Internet United States of America
ACE HARDWARE ACE SUPERSTORE Poor Response Bad Service Online Unprofessional Beware Cuidado ACE Hardware Scam Kwikset Locks, Internet
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I had to pay a locksmith $65.00 plus my time and trouble. I called ACE to complain the person in customer service told me it was too much trouble to "pick" all locksets with same key number - if this is what they mean by: Ace Hardware's long-time slogan The helpful hardware place .. or The helpful place .. I guess I need to start a new jingle "Ace is the place with the hardware man that will screw you" .. if you let'em!
The bottom line is that if you think you're saving a few bucks dealing with ACE on line instead of buying from Lowe's or Home Depot - THINK AGAIN!!
This report was posted on Ripoff Report on 11/11/2011 06:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/ACE-HARDWARE/internet/ACE-HARDWARE-ACE-SUPERSTORE-Poor-Response-Bad-Service-Online-Unprofessional-Beware-Cuidad-797228. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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