• Report: #935364

Complaint Review: ACE INDUSTRIAL SUPPLY

  • Submitted: Fri, August 31, 2012
  • Updated: Fri, August 31, 2012

  • Reported By: TRULYUNIQUE — CINCINNATI Ohio United States of America
ACE INDUSTRIAL SUPPLY
7535 SAN FERNANDO BLVD BURBANK, California United States of America

ACE INDUSTRIAL SUPPLY SHIPPED UNORDERED MERCHANDISE BURBANK, California

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A SALES REP CALLED AND TRIED TO GET US TO PURCHASE ITEMS WE NEVER AGREED TO THE PURCHASING THE ITEMS WERE SHIPPED WE GOT BILLED $607 FOR NOT EVEN $200 DOLLARS WORTH OF MERCHANDISE. EVERY TIME THAT WE TELL THEM WE WANT TO RETURN THE ITEMS THEIR COMMUNICATION SKILLS ARE JUST AS BAD AND THEY DON'T HEAR WHAT YOU ARE TELLING THEM. 3 MONTHS LATER THEY ARE DEMANDING PAYMENT AND WE ARE TELLING THEM AGAIN THEY NEED TO ORDER A RETURN THEY TRIED TO GET US TO PAY $350 OF THE $607. 

I AM RETURNING THE ITEMS OUT OF OUR COMPANY EXPENSE AND I WILL BE ABLE TO UPDATE THE FILE FROM HOW THEY HANDLE THE SITUATION THEN.

This report was posted on Ripoff Report on 08/31/2012 11:23 AM and is a permanent record located here: http://www.ripoffreport.com/r/ACE-INDUSTRIAL-SUPPLY/BURBANK-California-91505/ACE-INDUSTRIAL-SUPPLY-SHIPPED-UNORDERED-MERCHANDISE-BURBANK-California-935364. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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