- Report: #523482
Report - Rebuttal - Arbitrate
Complaint Review: ACER AMERICA CORPORATION
ACER AMERICA CORPORATION333 west san carlos st san jose, California United States of America
ACER AMERICA CORPORATION third Aspire notebook in 15 days-this last one Ive had 3 days, tech support says too bad,got this e-mail asking for a lot of money to troubleshoot san jose, California
got this today in response to a request for tech support I filed 3 days ago-the day I got computer...
Thank you for contacting Acer America. I will be happy to assist you.
I understand that the issue is related to default mail client.
After verifying your serial no :- LXPGZ020119394398xxxxx we found that
your product is in warranty .
Unfortunately, we are unable to offer support for this type of issue.
Please understand that Acer technicians have not been trained on every
possible software title or hardware component. Due to the magnitude of
information that would need to be learned, Acer technicians are not
trained on all the advanced features of the software or hardware Acer
Note: Items from the Acer Accessory Store are fully supported by the
manufacturer of the hardware or publisher of the software that you
Our representatives have advanced industry knowledge of all major
brands and their merchandise so they are able to provide you with
expertise when answering questions about those products.
You may call (Answers by Acer) 1. 800-237-6483 (billed to a credit
card). However, Calling cards are available for 30 minutes ( $59.99 ),
90 minutes ( $129.99 ), or 15 issues ( $199.99 ) and the validity will
be 1 year.
I sincerely hope one of the options above provides the information you
You can register the product from the following link:-
It's been a pleasure assisting you.
For further clarifications please feel free to visit our web site
Have a great day!
Online Technical Support
This report was posted on Ripoff Report on 11/13/2009 07:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/ACER-AMERICA-CORPORATION/san-jose-California-95110/ACER-AMERICA-CORPORATION-third-Aspire-notebook-in-15-days-this-last-one-Ive-had-3-days-t-523482. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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